Housing and Residence Life Student Office Assistant - Federal Work Study

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society.

Job Summary

The University of North Georgia is currently accepting applications for a federal work study student in the Housing and Residence Life department on the Dahlonega campus. This position supports the front desk by taking phone calls, answering emails, and working with in person customers. Small projects may be assigned to student workers when not completing other tasks.

Responsibilities

• Provide area desk coverage and professional, friendly customer service at an area desk.
• Responsible for performing receptionist duties at the central office and or residence hall front desk, including answering telephone calls; routing messages; and responding to routine questions/inquiries from staff, students, and the general public.
• Process paperwork, keys, temporary access cards, and check-ins and checkouts.
• Maintain the confidentiality of student and office operations.

Knowledge, Skills, & Abilities

• Critical thinking and problem-solving skills, and the ability to multi-task.
• General technology ability. This includes experience with spreadsheets and word processing.
• Excellent written and verbal communication.
• The ability to work effectively with university students and staff.

Required Qualifications

• Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker.