"HR Benefits Associate II"

HR Benefits Associate II

Title: HR Benefits Associate II

Location: Midtown; Upper East Side

Org Unit: Retirement & Worklife

Work Days: Monday-Friday

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $33.63 - $39.12
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary
Coordinates day-to-day employee/retiree benefit plan administration, organizes annual health fairs, assists with open enrollment and coordinates health and wellness and retirement programs. Processes Children Tuition Scholarship applications.

Job Responsibilities

• Assists with new hire benefit enrollments, retiree health plan enrollments and follows-up with new employees to ensures timely enrollment.
• Processes and audits benefit enrollment elections and corrects enrollment errors as needed.
• Assists employees/retirees with benefits questions and issues including during open enrollment. Escalates issues appropriately and ensures proper resolution.
• Assists with the evaluation, development, implementation and communication of current, new and emerging employee/retiree benefit programs.
• Generates periodic and ad hoc reports to audit and to ensure data integrity.
• Coordinates the administration of various benefit programs.
• Processes claims and reimbursements.
• Facilitates communication with outside vendors.
• Responsible for data entry and maintenance.
• Assists the planning and coordination of special events.
• Generates reports for funding, invoice reconciliation of benefit programs, vendor/carrier and upper management requests.
• Prepares payment requests and back up data for Vendors.

Education
High School Diploma

Experience
Approximately 3 years of prior related experience

Knowledge, Skills and Abilities

• Must possess outstanding customer service skills with a compassionate, courteous, and helpful phone manner; ability to deal professionally with a diverse constituency - patients, faculty, physicians, and co-workers.
• Patience and a high capacity for empathy and perseverance.
• Demonstrated proficiency with MS Office Suite and database applications.
• Demonstrated organizational skills and ability to pay close attention to detail.
• Ability to multi-task and self-prioritize work.
• Demonstrated ability to remain focused despite frequent interruptions.
• Ability to treat confidential information with utmost discretion.
• Demonstrated ability to work effectively in a collaborative manner with all departmental faculty and staff, as well as other institutional representatives.

Licenses and Certifications

Working Conditions/Physical Demands
Standard office work