HR Case Manager

About the role

You will manage complex formal employee relations cases, including disciplinaries, grievances, appeals and Employment Tribunals, ensuring they are handled fairly, consistently and in line with policy and employment law.

Working closely with HR Business Partners, managers, trade unions and Legal Services, you will assess risk, provide expert advice, and support effective resolution of cases.

You will also contribute to policy development, service improvement and knowledge sharing across the HR community.

What you'll be doing

• Managing a portfolio of complex and sensitive employee relations cases
• Providing expert advice on employment law, policy and best practice
• Assessing risk and supporting Employment Tribunal activity where required
• Working collaboratively with stakeholders, including HRBPs and trade unions
• Coaching managers and contributing to training and guidance
• Supporting continuous improvement of HR case management processes

We're looking for someone who has

• Strong experience in employee relations within a complex organisation
• Proven ability to manage high-risk and sensitive casework
• Up-to-date knowledge of UK employment law
• Excellent communication, judgement and influencing skills
• A proactive, organised and solution-focused approach
• CIPD qualification or equivalent experience