HR Platforms Business Systems Analyst (HRIS)
About the Opportunity
This job description is intended to describe the general nature and
level of work being performed by people assigned to this
classification. It is not intended to be construed as an exhaustive
list of all responsibilities, duties and skills required of
personnel so classified.
Summary
To meet the challenges of the university's continued growth and
expansion, HR Platforms (HRIS) is looking for a qualified candidate
who will contribute to the support and continued enhancements of
Workday HCM.
This is a hybrid position; required to be ON CAMPUS Monday,
Tuesday, Thursday, Friday (Wednesday is remote).
The ideal candidate will serve as a functional liaison between
Human Resources, Finance, Payroll, Information Technology, and
university stakeholders to support HR systems, business processes,
operational improvements, and user experience initiatives. This
role is responsible for partnering with HR functional teams and
customers across colleges and divisions to identify business needs,
support system functionality, document processes, and improve
operational effectiveness through Workday configuration while
ensuring compliance with university policies and regulatory
requirements.
The qualified candidate will be responsible for leading functional
solutions, providing project management oversight and executing on
all phases of the project life cycle, including project planning
and communication. In addition, the candidate will assist with
planning and execution of the testing efforts including development
of test cases, coordination between technical and business
resources, and documentation of the testing results. In addition,
the candidate will participate in change management activities
including developing training materials and providing system
support.
The successful candidate must demonstrate strong analytical,
problem-solving, organizational, and communication skills, with the
ability to build collaborative relationships and provide
exceptional customer service in a fast-paced environment.
To ensure that essential services are provided to the university
community, the employee will be required to work outside their
regular working hours as needed.
Minimum Qualifications
Required Qualifications
- Bachelor's degree in Business, Information Systems, Human
Resources, Technology, or a related field; or an equivalent
combination of education and experience.
Minimum of 5 years of experience in business analysis, systems
analysis, and/or HR technology support.
Experience supporting and administering Workday HCM, including
business process analysis, testing, troubleshooting, and end-user
support.
Strong understanding of Software Development Life Cycle (SDLC)
methodologies and system implementation practices.
Demonstrated ability to analyze business processes, identify
operational challenges, and recommend effective solutions.
Experience developing and executing test plans, test cases, and
user acceptance testing activities.
Strong project management, organizational, and prioritization
skills with the ability to manage multiple initiatives and meet
deadlines in a fast-paced environment.
Excellent analytical, problem-solving, and critical-thinking
skills with strong attention to detail and accuracy.
Strong interpersonal, customer service, and relationship
management skills, with the ability to collaborate effectively
across technical and functional teams.
Excellent verbal and written communication skills, including
the ability to communicate complex concepts to both technical and
non-technical audiences.
Ability to handle sensitive and confidential information with
discretion and professionalism.
Proficiency with Microsoft Office Suite, including Excel, Word,
PowerPoint, and Visio.
Preferred Qualifications
- Workday HCM configuration experience.
- Experience supporting HR systems in a higher education
environment.
- Experience leading or participating in cross-functional
projects involving HR, Payroll, Benefits, or Talent functions.
Key Competencies
- Customer-focused service orientation.
- Strong collaboration and teamwork skills.
- Sound judgment and decision-making abilities.
- Ability to influence and build effective working
relationships.
- Adaptability and effectiveness in a dynamic, execution-oriented
environment.
Key Responsibilities & Accountabilities
Work with customers to analyze Workday HCM system requirements and
identify problems, gather requirements, research options, and
recommend solution.
- Works with users to determine needs, identify changes and
enhancements
- Identify and assess solution options
- Documents required system modifications
- Analyze data to inform problem
- Create user stories
- Document as-is and to-be process flows
- Identify gaps in operational business processes, as well as
document business process improvements and flow diagrams
- Prepare detailed business requirements
- Work closely with business teams to strategize solutions that
support short term and long-term business objectives
- Present and evaluate design solutions
- Communicate design to all stakeholders
Coordinate and implement solutions
- Act as the liaison between Business, Developers, Project
Managers and 3rd party vendors
- Configure solutions in Workday HCM
- Document mapping requirements for interfaces with internal and
3rd party solutions
- Work closely with developers to ensure requirements and design
are completely understood
- Develop and coordinate test plans, test scripts, facilitate and
participate in User Acceptance Testing
- Ensure deliverables align with business requirements with
measurable results and drive positive results
- Participates in the creation of training materials and the
delivery of training
- Effectively resolves problems and roadblocks before they
occur
- Facilitate project meetings
- Perform ad-hoc project management activities
Provide support on application solutions
- Work with users to trouble shoot issues
- Coordinate with appropriate resources to resolve issues
- Update applicable documentation
- Communicate resolution to appropriate parties
Position Type
Human Resources
Additional Information
Northeastern University considers factors such as candidate work
experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit
eligible employees. This includes medical, vision, dental, paid
time off, tuition assistance, wellness & life, retirement- as
well as commuting & transportation. Visit
https://hr.northeastern.edu/benefits/ for
more information.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
law.
Compensation Grade/Pay Type:
111S
Expected Hiring Range:
$87,785.00 - $123,998.75
With the pay range(s) shown above, the starting salary will depend
on several factors, which may include your education, experience,
location, knowledge and expertise, and skills as well as a pay
comparison to similarly-situated employees already in the role.
Salary ranges are reviewed regularly and are subject to
change.
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/HR-Platforms-Business-Systems-Analyst--HRIS-_R140488
jeid-dc9d2eee22335542a2c024546380e0d2
