"HSC Office and Admin Worker - Medical Records"

Extended Job Title

HSC Office and Admin Worker - Medical Records

Position Description

A non-recurring job having an appointment for less than four and one-half months with a nature of work consistent with that found in an office or administrative environment.

Requisition ID

43974BR

Travel Required

None

Pay Grade Maximum

15.00

Major/Essential Functions

• Process incoming medical record requests from patients, healthcare providers, insurance companies, third parties, and other authorized requestors in accordance with organizational policies and applicable regulations.
• Review requests for completeness and validate authorizations to ensure compliance with HIPAA and other privacy requirements prior to release.
• Process requests from legal entities, including attorneys, subpoenas, court orders, and other legal documentation, following established procedures and timelines.
• Prepare, compile, and release medical records in an accurate, timely, and secure manner.
• Document, track, and maintain records of all disclosures in accordance with organizational and regulatory requirements.
• Protect the confidentiality and security of protected health information (PHI) at all times.
• Communicate effectively with patients, staff, attorneys, and external agencies regarding medical record requests and release procedures.
• Prioritize and manage multiple requests while meeting established deadlines and service standards.
• Utilize electronic health record (EHR) and document management systems to locate, retrieve, and release information.
• Assist with filing, scanning, indexing, and maintaining medical records to ensure accuracy and accessibility.

Grant Funded?

No

Pay Grade Minimum

15.00

Pay Basis

Hourly

Schedule Details

Flexible

Work Location

Amarillo

Preferred Qualifications

• Previous experience processing medical record requests in a healthcare setting.
• Experience handling third-party and legal requests, including subpoenas, attorney requests, and court orders.
• Knowledge of Release of Information (ROI) processes and best practices.
• Familiarity with HIPAA and applicable federal and state confidentiality regulations.
• Experience using electronic health record (EHR) systems.
• Strong attention to detail and organizational skills.
• Experience working in a hospital, clinic, or behavioral health environment.
• Excellent customer service and communication skills.

Department

Performance Improvement Ama

Job Type

Part Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift

Day

Required Qualifications

A high school diploma or equivalent with one year of experience in processing medical records.