Administer and support virtualized environments, including host
systems and hypervisor platforms, performing firmware management,
capacity planning, performance tuning, routine maintenance,
monitoring, troubleshooting, and hardware lifecycle support.
Design, implement, maintain, and support secure, reliable, and
resilient system environments that meet business, operational, and
customer requirements.
Troubleshoot and resolve system, server, and infrastructure
issues, including conducting root cause analysis, identifying
long-term solutions, and escalating complex problems as
appropriate.
Perform maintenance, updates, and upgrades for servers,
workstations/desktops, and business or specialized applications to
ensure reliable operation, optimal performance, and alignment with
operational needs.
Administer and support Active Directory, including user account
management, group memberships, Group Policy, Group Policy
Preferences, and access control management.
Administer and support databases, web services, and application
services, including end-user support as needed.
Deploy, administer, and maintain security tools and solutions,
including planning and executing rollouts in accordance with
established standards and procedures.
Monitor system performance, availability, and health,
proactively identifying and resolving issues to minimize service
disruptions.
Create and maintain technical documentation, procedures, and
system inventories.
Participate in and support infrastructure projects, technology
initiatives, and evolving departmental IT requirements.
Provide technical guidance and knowledge sharing to team
members as appropriate.
Perform other duties and responsibilities as assigned to
support departmental and organizational objectives.
Learn more about the great benefits of working for
University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job
levels and associated pay rates based on their business need and
budget.
Responsibilities
Information Systems EngineerDesign, develop,
maintain, and support technical infrastructure that includes
network, hardware, database and/or system software components.
Conduct analysis of business problems and lead the evaluation,
development, and recommendation of specific technology products and
platforms to provide cost-effective solutions that meet business
and technology requirements. Research and design best fit
infrastructure, network, database, and/or security architectures.
Guide configuration, debugging, and support for infrastructure and
ensure all quality and change control standards are met. Assist
with root cause investigations and provide recommendations for
preventative measures. Proactively address gaps with existing
support processes, documentation, etc. and prioritize
accordingly.
Information Systems Engineer, IIRequires moderate
skill set and proficiency in discipline. Conducts work assignments
of increasing complexity, under moderate supervision with some
latitude for independent judgment.
Requires a bachelor's (or equivalency) + 4 years or a master's (or
equivalency) + 2 years of directly related work experience.
This is a Developing-Level position in the General Professional
track.
Information Systems Engineer, IIIConsidered highly
skilled and proficient in discipline. Conducts complex, important
work under minimal supervision and with wide latitude for
independent judgment.
Requires a bachelor's (or equivalency) + 6 years or a master's (or
equivalency) + 4 years of directly related work experience.
This is a Career-Level position in the General Professional
track.
Information Systems Engineer, IVRecognized as
subject matter expert and advanced individual contributor
professional. Requires specialized skill set. Conducts highly
complex work, unsupervised and with extensive latitude for
independent judgment.
Requires a bachelor's (or equivalency) + 8 years or a master's (or
equivalency) + 6 years of directly related work experience.
This is an Advanced-Level position in the General Professional
track.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education
can be substituted for 1 year of directly related work experience
(Example: bachelor's degree = 4 years of directly related work
experience).
Department may hire employee at one of the
following job levels:
Information Systems Engineer, II: Requires a
bachelor's (or equivalency) + 4 years or a master's (or
equivalency) + 2 years of directly related work experience.
Information Systems Engineer, III: Requires a
bachelor's (or equivalency) + 6 years or a master's (or
equivalency) + 4 years of directly related work experience.
Information Systems Engineer, IV: Requires a
bachelor's (or equivalency) + 8 years or a master's (or
equivalency) + 6 years of directly related work experience.
Preferences
- Experience with Microsoft Windows Server and desktop operating
systems.
- Working knowledge of Windows server infrastructure, including
Active Directory, DNS, Group Policy, TCP/IP, SMTP, and general
networking concepts.
- Experience with virtualization technologies and platforms such
as VMware, Hyper-V, and Remote Desktop Services.
- Experience supporting and managing data center hardware,
including servers, storage systems, networking equipment, and
hardware lifecycle management.
- Experience with AWS and other cloud platforms.
- Knowledge of database concepts, administration, and management,
including MSSQL, PostgreSQL, MySQL, SSIS, SSRS, and SSAS.
- Experience administering and supporting web servers and
technologies such as IIS, Apache, and Tomcat.
- Experience deploying, administering, and supporting web
applications and application platforms, including Java and
ASP.NET.
- Experience working in Linux environments.
- Experience with enterprise backup and recovery solutions such
as Veeam, Backup Exec, or similar products.
- Familiarity with ticketing, documentation, and collaboration
tools such as Jira and Confluence.
- Experience with scripting, automation, and infrastructure
automation technologies such as PowerShell, Jenkins, GitLab,
Terraform, and CloudFormation.
- Experience with SharePoint administration and support.
- Relevant certifications such as CompTIA A+, Network+,
Security+, Microsoft, VMware, MCSE, CCNA, ITIL, or related
certifications are a plus.
Applicants will be screened according to preferences.
Special Instructions
Requisition Number: PRN46396B
Full Time or Part Time? Full Time
Work Schedule Summary: Full-time, 40 hours per week. Monday
– Friday 8:00 am to 5:00 pm. Work Location &
ResidencyHybrid:This is a hybrid position requiring a minimum of
three days per week in Salt Lake City, UT office. The remaining
days may be performed remotely. Travel:This position may require
occasional travel. Work Environment and Level of Frequency
typically requiredOften: Office environmentSeldom: Outdoor
environment, extreme cold, extreme heat, noise (there is sufficient
noise to cause you to shout in order to be heard above the noise
level), atmospheric conditions (conditions that affect the
respiratory system, such as fumes, odors, dusts, mists, gases, or
poor ventilation) and close quartersPhysical Requirements and Level
of Frequency that may be requiredNearly continuously: Repetitive
hand motion (such as typing), hearing, listening, talking,
walkingOften: Sitting, bending, twistingSeldom: Repetitive foot
motion, climbing, kneeling, squatting, crawling, balancing,
reaching overhead, pulling, pushing
Department: 02228 - Data Coordinating Center
Location: Campus
Pay Rate Range: 56,000 to 112,068
Close Date: 01/04/2027
Open Until Filled:
To apply, visit https://apptrkr.com/9880205"">https://utah.peopleadmin.com/postings/210390
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