Information Technology Services (ITS) Student Employment Pool

Position Information

Position Title: Information Technology Services (ITS) Student Employment Pool

Working Title: BroncoTech

Position Number: UG2015

Full-time or Part-time: Part Time

Time Limited Position: Yes

Number of Vacancies: Multiple Vacancies

Department: ITS

Posting Number: 0402545

SHRA/EHRA: SHRA

Job Category: Temporary

Hiring Range: $13.00 per hour

Overall Position Competency: TMP

Primary Purpose of the Organization:

The mission of Information Technology Services is to empower Fayetteville State University’s academic and administrative excellence through the strategic exploration, implementation, and support of technology—aligning all efforts with the University’s strategic goals and commitment to student success.

Primary Purpose of the Position:

Join the BroncoTechs Team at Fayetteville State University!

Are you a full-time FSU student who enjoys solving technical problems and helping others? If so, join the BroncoTechs and gain practical, hands-on experience that will distinguish your resume and prepare you for a successful career after graduation.

BroncoTechs are vital members of the Technology Support Center within the Department of Information Technology Services. In this role, you’ll provide daily front-line support to students, faculty, and staff across campus.

No previous IT experience is required —we provide comprehensive on-the-job training. All majors are welcome and encouraged to apply!

What to Expect as a BroncoTech:

• Service Desk Technician
  Support walk-in clients by helping them connect to campus systems, install software, and troubleshoot common technical issues.
• Endpoint Technician
  Provide on-site support to faculty and staff, assisting with computer setups, software installations, and hardware troubleshooting.
• Lab Technician
  Maintain campus printers, support users in the student computer labs, and deliver friendly, dependable customer service.

Take the first step toward a tech-savvy, career-ready future. Apply today and become a BroncoTech!

Minimum Education and Experience Requirements:

• Fayetteville State University Undergraduate Student enrolled full-time or
• Fayetteville State University Graduate Student enrolled in at least 9 credit hours

Allowable Working Hours:

• Maximum Work Hours – Student workers are limited to 29 hours of work per week. If the student is on an F-1 or J-1 VISA – the student is limited to work a maximum of 20 hours per week while school is in session.
• Students may work Federal Work Study ( FWS ) position and student employment simultaneously – student’s total work hours for all jobs cannot exceed 29 hours of work per week during the school term.

Knowledge skills and abilities:

Preferred Qualifications:

• Knowledge of Windows/macOS operating systems.
• Knowledge of Office 365 software

Special Instructions to Applicants:

Notice to Applicants:

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date:

Open Until Filled: Yes