"Interlibrary Loan Lender"

Job Description

Job ID: 296556
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Access Services Department

Job Summary

Perform the day-to-day functions of the library and assist librarians in the acquisition, preparation, and organization of information. Assist library patrons in accessing information. Primary duties will be to act as the ILL Lender for Henderson Library, providing returnable items and scans to other libraries around the globe. Secondary duties will be to cover shifts at the Welcome Desk and assist the Access Services Department as needed. Work schedule will be based on the needs of the ILL Librarian and Access Services.

Responsibilities

• Provide assistance to visitors by working shifts on the Welcome Desk as needed
• Provide backup and support when needed by the ILL Borrower
• Process all RAPID lending requests for scans requested by member libraries in that group
• Process all OCLC Lending requests for books and scans requested by other libraries
• Provide assistance to the ILL Librarian by participating in departmental projects
• Deliver efficient delivery of services to patrons
• Coordinate with the ILL Librarian to develop standards, workflows, and procedures related to Interlibrary Loan
• In coordination with the ILL Librarian and the Head of Access Services, set expectations and standards for exemplary customer service
• Support library programming, events, and outreach and coordinate department involvement and participation; participate in library committees, attend workshops, webinars, and other learning opportunities
• Projects as assigned by the ILL Librarian, the Head of Access Services, or Dean of the Libraries

Required Qualifications

Educational Requirements

• High school diploma or equivalent

Required Experience

• Three (3) or more years of related work experience

Preferred Qualifications

Additional Preferred Qualifications

• Ability to use ILLiad management software to process and request ILL items

Preferred Experience

• Experience working in a library, preferably with ILLiad and/or Rapid
• Ability to use ILLiad management software to process and request ILL items

Proposed Salary

$17.55 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

April 14, 2026

Application review may begin as early as April 1, 2026.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.