"IT Systems Administrator Manager"

IT Systems Administrator Manager

Posted: 11-Mar-26

Location: Pullman, Washington

Type: Full-time

Categories: Academic/Faculty, Computer/Information Sciences

Internal Number: 6992360

Online applications must be received before 11:59pm on: March 29, 2026

Available Title(s): 486SA-NN_CS_NPS - IT System Administration - Manager

Business Title: IT Systems Administrator Manager

Employee Type: Classified

Position Details:

The Opportunity:

As the IT Systems Administrator Manager for the College of Agricultural, Human, and Natural Resource Sciences (CAHNRS), you will be responsible for enterprise systems governance, operational risk management, and integrated service delivery for CAHNRS. As a senior-level management position, you will be required to exercise delegated authority over systems administration operations, customer support services, and institutional technology risk decisions impacting faculty, staff, students, research, Extension, and statewide operations.

As a manager of assigned staff, you will be responsible for ensuring that system administration and customer support staff are properly supervised using proven leadership and IT management skills sets. This includes establishing direction, priorities, standards, and accountability for systems and support teams. Limited hands-on technical involvement may occur only for executive-level escalations, validation of high-risk changes, emergency response, or to support informed risk acceptance decisions.

As the designated Area Technology Officer (ATO), you will represent the college in WSU IT governance bodies and exercises formal responsibility for reviewing and accepting information technology security risk in coordination with university stakeholders. You will report directly to the Director of CAHNRS Operations and operates with broad autonomy within established institutional frameworks.

Scope and Impact:

In this role, you will oversee technology operations supporting a large, distributed college environment, including academic units, research programs, Extension offices, and statewide locations. Decisions made in this role directly impact enterprise system availability, security posture, regulatory compliance, and the continuity of instruction, research, and administrative operations. You will influence service delivery for thousands of users and manages systems and services that support mission-critical academic, research, and operational functions across CAHNRS.

Job Duties:

• 40% - Systems Administration Leadership and Oversight
• 30% - Customer Support Management
• 10% - Project Coordination and Service Integration
• 10% - Policy, Governance, and ATO Responsibilities
• 10% - Other

Additional Information:

This is a full-time (100% FTE), permanent position. This position is overtime ineligible.

Monthly Salary: $8,113 to $10,916 | Range 08IT Steps A - M | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Management, or related field, or equivalent professional experience.
• Five years of progressively responsible experience in enterprise IT systems administration or infrastructure operations.
• Minimum three years of supervisory or management experience.
• Demonstrated decision-making authority over complex IT operations and risk management.
• Demonstrated ability to represent organizational interests in governance settings.

Preferred Qualifications:

• Experience managing IT teams in higher education or distributed enterprise environments.
• Experience integrating systems administration and customer support operations.
• Project management training or certification.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department: The CAHNRS Operations team serves the College of Agricultural, Human, and Natural Resource Sciences and WSU Extension faculty, staff, students, and partners. We provide expert services, advocacy, and direction for CAHNRS in the day-to-day operational areas.

Area/College: College of Agricultural, Human, and Natural Resource Sciences

Department Name: CAHNRS Operations

Location: Pullman, WA

This position works on-site on the WSU Pullman Campus.

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1. Resume
2. Letter of Qualification (see IMPORTANT note below)

External candidates, upload all documents in the 'Application Document' section of your application.

Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

IMPORTANT:

To be considered, your 'Letter of Qualification' must address EACH of the Required Qualifications, including pertinent education and/or experience. In addition, to improve your ranking during the evaluation process, address as many of the Preferred Qualifications as possible. Information on a resume will not be accepted as a substitute for submitting a Letter of Qualification.

Letter of Qualification

A letter of qualification should specifically illustrate how your qualifications meet the qualifications for the position you are applying for.

If you would like to receive a full position description, please email Kat Odell at odell@wsu.edu.