University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
IT Technical Director, AI Initiatives
Job Profile Title
Information Technology Technical Director
Job Description Summary
The Information Technology Technical Director for AI Initiatives is a new leadership role within Information Systems & Computing (ISC), reporting to the Executive Director and Chief Technology Officer (CTO), for ISC's Technical Services division. The director partners with ISC leadership, technical teams, campus stakeholders, and subject-matter experts to identify high-impact AI opportunities and establish near- and long-term roadmaps. This role combines strong technical expertise with strategic vision to distinguish practical opportunities from emerging trends, drive implementation, and promote sustainable, responsible, and pragmatic AI practices. The Director also translates governance and risk considerations into clear, actionable guidance. This highly visible leader builds consensus and secures support across campus leadership, including the President, Provost, and the Office of the Executive Vice President, while aligning technical teams around a shared vision and turning AI strategy into institutional action.
Job Description
Job Responsibilities:
- Partner with ISC leadership and campus stakeholders to shape and evolve a slate of AI strategies, priorities, and offerings.
- Identify, evaluate, and prioritize AI use cases across academic, research, and administrative domains
- Lead the planning, coordination, and delivery of AI-related projects from ideation through implementation.
- Serve as a liaison between technical teams, functional units, and campus leadership to ensure alignment of priorities.
- Champion responsible AI practices, including governance, risk management, privacy, and ethical considerations.
- Stay informed on emerging AI trends, tools, and higher education practices to inform institutional direction.
- Coordinate with procurement, legal, and compliance teams on AI-related vendor engagements and policies.
- Other duties and responsibilities as assigned
Qualifications:
- Bachelor of Science and 5 to 7 years of experience or equivalent combination of education and experience is required.
- Demonstrated experience evaluating emerging technologies and recommending strategic investments that maximize institutional value and impact.
- Experience working with leading AI vendors, such as Anthropic and OpenAI, strongly preferred.
- Strong strategic thinking and analytical skills, with the ability to define priorities, develop roadmaps, align resources, and drive execution.
- Exceptional communication (listening, verbal, and written) and relationship-building skills, with the ability to translate complex technical concepts for diverse audiences, build consensus, and influence stakeholders at all levels, including executive leadership.
- Proven ability to lead cross-functional teams, influence without direct authority, and drive results across organizational boundaries.
- Experience managing multiple complex initiatives and competing priorities while meeting established timelines, resource constraints, and budget objectives.
- Demonstrated ability to manage a portfolio of technology programs and services serving a large, diverse customer base.
- Sound judgment, adaptability, and a strong customer-service orientation in fast-paced, high-pressure environments.
- Experience in higher education preferred.
Job Location - City, State
Philadelphia, Pennsylvania
About Information Systems & Computing:
Information Systems & Computing (ISC) is the University of Pennsylvania's central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn's numerous Schools and Centers build their unique tools and capabilities.
ISC's 300-plus employees work closely with the University's IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn's IT community, faculty, staff and students in support of an environment of discovery and progress.
ISC's focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals.
Learn more about us by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/
Department / School
Information Systems and Computing
Pay Range
$122,100.00 - $225,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.
Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
- Health, Life, and Flexible Spending Accounts: Penn
offers comprehensive medical, prescription, behavioral health,
dental, vision, and life insurance benefits to protect you and your
family's health and welfare. You can also use flexible spending
accounts to pay for eligible health care and dependent care
expenses with pre-tax dollars.
- Tuition: Take advantage of Penn's exceptional tuition
benefits. You, your spouse, and your dependent children can get
tuition assistance here at Penn. Your dependent children are also
eligible for tuition assistance at other institutions.
- Retirement: Penn offers generous retirement plans to
help you save for your future. Penn's Basic, Matching, and
Supplemental retirement plans allow you to save for retirement on a
pre-tax or Roth basis. Choose from a wide variety of investment
options through TIAA and Vanguard.
- Time Away from Work: Penn provides you with a
substantial amount of time away from work during the course of the
year. This allows you to relax, take vacations, attend to personal
affairs, recover from illness or injury, spend time with
family-whatever your personal needs may be.
- Long-Term Care Insurance: In partnership with Genworth
Financial, Penn offers faculty and staff (and your eligible family
members) long-term care insurance to help you cover some of the
costs of long-term care services received at home, in the community
or in a nursing facility. If you apply when you're newly hired, you
won't have to provide proof of good health or be subject to
underwriting requirements. Eligible family members must always
provide proof of good health and are subject to underwriting.
- Wellness and Work-life Resources: Penn is committed to
supporting our faculty and staff as they balance the competing
demands of work and personal life. That's why we offer a wide
variety of programs and resources to help you care for your health,
your family, and your work-life balance.
- Professional and Personal Development: Penn provides an
array of resources to help you advance yourself personally and
professionally.
- University Resources: As a member of the Penn community,
you have access to a wide range of University resources as well as
cultural and recreational activities. Take advantage of the
University's libraries and athletic facilities, or visit our
arboretum and art galleries. There's always something going on at
Penn, whether it's a new exhibit at the Penn Museum, the latest
music or theater presentation at the Annenberg Center, or the Penn
Relays at Franklin Field to name just a few examples. As a member
of the Penn community, you're right in the middle of the
excitement-and you and your family can enjoy many of these
activities for free.
- Discounts and Special Services: From arts and
entertainment to transportation and mortgages, you'll find great
deals for University faculty and staff. Not only do Penn arts and
cultural centers and museums offer free and discounted admission
and memberships to faculty and staff. You can also enjoy
substantial savings on other goods and services such as new cars
from Ford and General Motors, cellular phone service plans, movie
tickets, and admission to theme parks.
- Flexible Work Hours: Flexible work options offer
creative approaches for completing work while promoting balance
between work and personal commitments. These approaches involve use
of non-traditional work hours, locations, and/or job
structures.
- Penn Home Ownership Services: Penn offers a forgivable
loan for eligible employees interested in buying a home or
currently residing in West Philadelphia, which can be used for
closing costs or home improvements.
- Adoption Assistance: Penn will reimburse eligible
employees on qualified expenses in connection with the legal
adoption of an eligible child, such as travel or court fees, for up
to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
Equal Employment Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law.
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3401-Walnut-Street-BC-Wing---2nd-Floor/IT-Technical-Director--AI-Initiatives_JR00129551
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