Monitor classrooms and instructional technology spaces to
identify and resolve equipment problems in a timely manner.
Maintain classroom audiovisual equipment to ensure reliable
operation.
Set up, operate, monitor, and break down audiovisual equipment
for classes, meetings, presentations, and campus-wide special
events.
Provide audio support, including sound systems, microphones,
speakers, recording equipment, and related technology.
Prepare and organize equipment in advance to support efficient
and accurate event setups.
Provide technical support during live events and troubleshoot
problems to minimize interruptions and downtime.
Assist with the installation and deployment of televisions,
multimedia equipment, and other instructional technology throughout
campus.
Assist with equipment repairs, service requests, surplus
activities, and equipment storage.
Communicate with vendors regarding equipment repairs, service
needs, installations, and technical issues.
· Provide accurate and informative technical assistance to
faculty, staff, students, vendors, and university departments.
Work independently while recognizing when issues require
assistance or escalation to the supervisor or other ITS staff.
Qualifications
Minimum Qualifications:
Associate degree in Information Technology, Computer Science,
Audiovisual Technology, or a related field; or an equivalent
combination of education and experience.
Preferred Qualifications
Experience in a University setting supporting computers, classroom
technology, audiovisual equipment, streaming technology, electrical
systems, or special events is preferred.
Minimum Knowledge, Skills and Abilities
- Knowledge of audiovisual equipment and technology.
- Knowledge of computers, laptops, projectors, displays,
instructor podiums, microphones, speakers, recording equipment, and
related instructional technology.
- Knowledge of basic audio systems, video streaming, webinar
technology, and event technology.
- Knowledge of equipment installation, configuration, operation,
maintenance, and proper storage.
- Knowledge of basic troubleshooting and customer service
practices.
- Strong troubleshooting, analytical, and problem-solving
skills.
- Skill in setting up and operating audiovisual equipment for
classroom, meeting, and special event environments.
- Skill in operating sound systems, microphones, recording
equipment, displays, projectors, and streaming technology.
- Skill in installing and updating computer software and
instructional technology.
- Strong organizational skills and attention to detail.
- Effective written and verbal communication skills.
- Ability to manage multiple assignments, classrooms, events, and
equipment needs while meeting established deadlines.
- Ability to learn and adapt to new technology, software, and
equipment.
- Ability to work professionally and effectively with faculty,
staff, students, vendors, and other university departments.
- Ability to physically set up, move, connect, operate, and break
down audiovisual and computer equipment up to 30lbs.
- Ability to work effectively as part of an ITS team and assist
with training and directing student employees.
- Ability to maintain confidentiality and appropriately handle
university information.
Why Work at AUM?
Located in Alabama’s vibrant state capital, Auburn University at
Montgomery is a fast-growing university on the rise. Don’t just
take our word for it: The Princeton Review rates us as one of the
best colleges in the Southeast, while U.S. News & World Report
recently ranked us No. 22 among regional universities in the South
for the quality of undergraduate teaching and 38th among all public
institutions in the region.
Equal Opportunity Compliance Statement
AUBURN UNIVERSITY AT MONTGOMERY IS AN AFFIRMATIVE ACTION/EQUAL
OPPORTUNITY EMPLOYER. It is our policy to provide equal employment
and education opportunities for all individuals without regard to
race, color, national origin, religion, sex, sexual orientation,
gender identity, gender expression, pregnancy, age, disability,
protected veteran status, genetic information, or any other
classification protected by applicable law. The Office of Human
Resources/ Affirmative Action/Equal Employment Opportunity (AA/EEO)
strives to ensure an inclusive and equitable working, living, and
learning environment for members of the AUM community.
Posted Date
9/9/2026
