Kitchen Shift Leader

University of Surrey - Wates House Catering

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee. Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.

The role

Step into the heart of our kitchen and lead a team with clarity, and hands-on support. As Kitchen Team leader (Kitchen Shift Leader), you will help set the standard by example motivating your kitchen assistants and supporting an environment where everyone thrives. From cooking alongside your team, solving day-to-day challenges, and ensuring smooth, safe operations, you'll keep the kitchen running like clockwork whilst on shift. All while driving memorable dining experiences and upholding brand excellence.

Key Responsibilities

• To support, lead and motivate Kitchen Assistants during shifts, to maintain smooth workflow and achieve sales, profits and compliance targets.
• To run shifts efficiently, organising daily kitchen activities to ensure food preparation, cooking and service are delivered on time and to standard, ensuring consistent quality and presentation. working unsupervised as required.
• To deliver friendly and efficient service, ensuring a positive experience for all customers at all times.
• To support and train new team members on kitchen procedures, hygiene standards, and safe equipment use to maintain high operational standards.
• To maintain a clean, safe, and legally compliant kitchen environment by following Wetherspoons SOPs, company policies and food hygiene, allergen and safety protocols.

About You

• Proven experience working in large kitchen teams.
• Basic IT and AV knowledge is essential.
• Strong communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays.

How to apply

To apply please submit a CV and a cover letter outlining how you meet the requirements of the role (via the ‘Apply’ button above). You should include specific detail about how you meet the essential criteria stated in the person specification, including core competencies. The University of Surrey reserves the right to extend/close this vacancy early based on Volume and Calibre of applications. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.