"Laboratory Technician"

Laboratory Technician

Responsibilities

• Provide excellent customer service to internal and external customers
• Have the ability to coordinate the activities of all staff and all shifts in order to assure accurate and timely workflow in the absences of supervision
• Work with a high level of independence and excellence
• Order, result and scan faxed/mailed laboratory results from external laboratories into LIS and MiChart systems.
• Problem solve issues related to submitted external results interfacing with external laboratories and end-user clinic staff
• Follow standardized order entry, resulting, verification and scanning process to ensure accuracy and effective flow of work.
• Identify, report and correct problems
• Ensure staff is prioritizing appropriately
• Interact professionally with customers and coworkers
• Maintain productive flow of work in order to meet service expectations
• Flexibility to cover heavy workloads and departmental scheduling needs
• Maintain quality control as required by departmental leadership
• Comply with all safety procedures/instructions and observe safe work practices. Serve as a role model.
• Use effective communication including written, verbal, and information technology skills. Work effectively with staff to accomplish goals

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

Required Qualifications

• High School Diploma
• Keyboarding skills required.
• Demonstrate the ability to work in an independent environment.
• Ability to complete all training and testing.

Preferred Qualifications

• Familiarity with laboratory testing and medical terminology is desirable.
• Familiarity with LIS systems and MiChart.
• Bachelor’s degree in the natural or physical sciences and/or laboratory experience

This full time, 40 hour position is on the day shift, M-F.

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.