About the Department

The NC State University Facilities Division is home to nearly 900 professionals who plan,build,andmaintainthe spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

Design & Construction
Business Operations
Campus Operations and Maintenance
Campus Planning and Strategic Investment

Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship.

Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community. Take a look below to see what we offer!Wolfpack Perks and Benefits:

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone.
What we offer:

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Essential Job Duties

Are you a strategic planner who thrives at the intersection of operations, data, and people? As the LM&O Planner (Planning & Programming Specialist), you will serve as the operational hub that keeps Landscape, Waste Reduction & Recycling, and Construction services running efficiently and in sync.

In this highly visible role, you’ll bring together technical planning expertise, project coordination, financial insight, and system management to support a dynamic campus environment. Your work will directly impact service quality, resource optimization, and long‑term operational success.

If you enjoy organizing complex work, solving problems before they arise, and partnering with varied teams to deliver results, this is an opportunity to make a meaningful impact while growing your career. Apply today and help shape the future of campus operations.Key responsibilities and duties include, but are not limited to:

Lead comprehensive planning and programming support for LM&O, including service agreement development, workload balancing, and master schedule coordination.
Analyze, develop, and manage annual service agreements to ensure accurate labor accounting, operational efficiency, and high‑quality customer service.
Coordinate service and event requests in partnership with the AiM Ready team to support Landscape Services and Waste Reduction & Recycling operations.
Facilitate monthly Bluebeam design review sessions, collaborating with leadership to assess project feasibility and clearly document facilities requirements.
Manage projects across the full lifecycle by researching material costs, initiating bids from external contractors, and completing material takeoffs for landscape and construction work.
Develop accurate labor budgets and project schedules by validating field measurements, sketches, and safety requirements.
Process brick and landscape permits and actively coordinate timelines with customers and campus stakeholders.
Consult with clients to define project scope, deadlines, materials, and constraints, and provide clear direction to field supervisors to support successful execution.
Administer the AiM work management system by monitoring work orders, tracking time loading, updating statuses, and ensuring accurate billing.
Review financial accounts within WRS to ensure compliance with spending policies and collaborate with departments to resolve discrepancies.
Maintain and update operational databases and Google/Microsoft applications that support daily activities across all LM&O units.
Serve as a subject matter expert and trainer, onboarding new supervisors and planners to departmental systems, tools, and processes.
Develop and maintain tracking systems for small equipment to assess cost, depreciation, and replacement or upgrade cycles.
Coordinate with Fleet Services to manage vehicle and equipment adjustments within the FASTER system.
Analyze equipment age, condition, and maintenance history to make surplus and cost‑saving recommendations to leadership.
Lead process improvements by implementing paperless workflows and training staff on electronic surplus requests and approval processes.

Other Responsibilities

This position is a critical role position and may be required to work if the University closes or may have to report at alternately scheduled times.
Manage own personal development and perform other duties as required.

Minimum Experience/Education

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Preferred Qualifications

Demonstrated experience planning, coordinating, and managing projects or programs with multiple stakeholders, timelines, and competing priorities.
Experience supporting or managing billing, invoicing, and cost tracking processes, with the ability to review financial data for accuracy, resolve discrepancies, and ensure compliance with policies and service agreements.
Proficient in Microsoft Word and Excel, with the ability to create, analyze, and maintain documents, spreadsheets, reports, and tracking tools that support operational decision‑making.
Strong ability to organize complex information, analyze data, balance workloads, and develop schedules that support efficient operations and timely service delivery.
Ability to communicate clearly and professionally with customers, supervisors, contractors, and cross‑functional teams.

Landscape Maintenance & Operations Planner

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Raleigh, NC