Custodian Lead - University Housing

Job Summary

University Housing Facilities is looking for Custodian Leads to join our Team!

Custodian Leads assist in keeping University Housing spaces safe and clean for residents, staff, and guests. They also assist in coordinating tasks, providing leadership, and assisting with training for new staff members. We are a fast-paced organization with high quality standards, and work with residents, students, staff, and guests on the UW-Madison campus.

We pride ourselves on providing a great result for our customers and strive to be the place where everyone wants to live and work. Apply today!

Custodian Leads at University Housing work together with their teams to help keep spaces welcoming, safe, and clean for residents, staff, and guests. As a Custodian Lead in University Housing you will:

• Communicate with residents and guests to address needs and service requests
• Complete work in occupied or vacant residential, common area, and/or dining spaces
• Demonstrate and role model exceptional customer service
• Create, promote and participate in a collaborative team environment
• Maintain and implement prescribed cleaning standards
• Provide support and assist as needed in the implementation of plans and procedures in the event of an emergency
• Communicate in English via radio, written instruction, and in person with staff and supervisors
• Assist with resident move in and out operations
• Perform snow removal tasks on community walkways and stairs.
• Monitor and communicate the performance of systems and staff within facilities

Work Schedule

Multiple vacancies may be available. Typical scheduled shifts are between 5:00am - 4:00pm, Monday through Friday, 8-hour shifts, for total of 40 hours per week. Some positions may include occasional weekend shifts as assigned. Work schedule will be set with selected finalist(s) at time of offer. Schedule alterations as operations and position expectations demand.

University Housing Facilities provides a great work environment with supervisors who care about each individual on their team. As a part of UW-Madison, we also offer excellent UW benefits like competitive insurances and generous paid time off, professional development opportunities, and the State of Wisconsin retirement pension plan.

Key Job Responsibilities

• Prepares, services, and/or maintains residence hall and dining facilities for residents and guests
• Performs light maintenance duties
• Schedules, monitors, and communicates with staff and assists with basic training
• Monitors and secures facility interior and exterior entrances and reports issues to appropriate entities
• Assists residents and guests with event set up and take down
• Documents and reports repairs, violations, and pest control needs
• Responds to facility emergency and hazardous situations, and escalates incidents according to established policies and procedures
• Maintains organization of supply areas and equipment, documents inventory, and requests additional supplies as needed
• Maintains clean and clear walkways to ensure they are free of debris, litter, snow, and ice
• Utilizes basic equipment and supplies to clean assigned facility areas and remove waste and recyclables

Department

Division of University Housing, University Housing Facilities

Housing Facilities is part of the Division of University Housing at the University of Wisconsin–Madison. Our team is responsible for the full spectrum of two distinct facilities operations, which include housekeeping, mechanical maintenance, infrastructure repairs and renewal, and long‑term capital planning, for both undergraduate students and graduate students and their families living with us. As a student service organization, Housing Facilities advances the university’s mission by delivering safe, well-maintained living and learning environments.

The Residence Halls, consisting of 30 buildings and 2 million square feet, houses approximately 8,000 undergraduate students during the academic year and welcomes more than 18,000 conference and program guests each summer. In addition to living spaces, our operations support a wide range of programs and functions, including classrooms, office spaces, dining and culinary operations, marketplace venues, meeting rooms, and event spaces.

University Apartments provides housing to an average of 2,500 residents in 1,240 apartments, serving a diverse community of graduate students, staff, and their families. The University Apartments community is located on over 80 acres of greenspace and also includes a large community center with a Housing-operated licensed early childhood education program.

While most of our front-line staff and supervisors are hired with a primary unit location to serve residents and guests, specific to their role, our facilities team is committed to remaining flexible enough to support each other and our operations as needed throughout the year.

Compensation

The starting hourly wage is $18.36 or higher based on qualifications with a competitive retirement and benefits package, including vacation, holidays, and paid time off. Benefits information can be found at (https://hr.wisc.edu/benefits/)

Those currently in the Custodian title at UW-Madison may earn an additional $1.00 per hour from their current hourly rate. This would be applied in cases where the hourly rate plus $1.00 would exceed $18.36.

University Staff also earn additional money when working at night (6:00pm to 6:00am) and on weekends (Saturday and Sunday). Additional $2.50/hour for nighttime work on weekdays, up to $2.50/hour for daytime weekend work, and up to $3.30/hour for nighttime weekend work.

Current UW-Madison employees may be eligible to be hired up to their current rate of compensation, based on qualifications.

Required Qualifications

• English Proficiency with the ability to speak, read, write, and understand verbal instructions
• 6 months of custodial and/or cleaning experience within an academic, commercial, or other related environment

Preferred Qualifications

• Leadership experience
• Drivers License – Valid and Meets UW Risk Management Standards (required for some positions)

Education

High School diploma preferred