Landscape Maintenance & Operations Planner

Landscape Maintenance & Operations Planner

Company: North Carolina State University

Job Location:

Category: Grounds and Landscaping

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Department: 445060 - Landscape Maintenance & Operations

Location: Raleigh, NC

Essential Job Duties:
Are you a strategic planner who thrives at the intersection of operations, data, and people? As the LM&O Planner (Planning & Programming Specialist), you will serve as the operational hub that keeps Landscape, Waste Reduction & Recycling, and Construction services running efficiently and in sync.

In this highly visible role, you'll bring together technical planning expertise, project coordination, financial insight, and system management to support a dynamic campus environment. Your work will directly impact service quality, resource optimization, and long-term operational success.

If you enjoy organizing complex work, solving problems before they arise, and partnering with varied teams to deliver results, this is an opportunity to make a meaningful impact while growing your career. Apply today and help shape the future of campus operations.

Key responsibilities and duties include, but are not limited to:

• Lead comprehensive planning and programming support for LM&O, including service agreement development, workload balancing, and master schedule coordination.
• Analyze, develop, and manage annual service agreements to ensure accurate labor accounting, operational efficiency, and high-quality customer service.
• Coordinate service and event requests in partnership with the AiM Ready team to support Landscape Services and Waste Reduction & Recycling operations.
• Facilitate monthly Bluebeam design review sessions, collaborating with leadership to assess project feasibility and clearly document facilities requirements.
• Manage projects across the full lifecycle by researching material costs, initiating bids from external contractors, and completing material takeoffs for landscape and construction work.
• Develop accurate labor budgets and project schedules by validating field measurements, sketches, and safety requirements.
• Process brick and landscape permits and actively coordinate timelines with customers and campus stakeholders.
• Consult with clients to define project scope, deadlines, materials, and constraints, and provide clear direction to field supervisors to support successful execution.
• Administer the AiM work management system by monitoring work orders, tracking time loading, updating statuses, and ensuring accurate billing.
• Review financial accounts within WRS to ensure compliance with spending policies and collaborate with departments to resolve discrepancies.
• Maintain and update operational databases and Google/Microsoft applications that support daily activities across all LM&O units.
• Serve as a subject matter expert and trainer, onboarding new supervisors and planners to departmental systems, tools, and processes.
• Develop and maintain tracking systems for small equipment to assess cost, depreciation, and replacement or upgrade cycles.
• Coordinate with Fleet Services to manage vehicle and equipment adjustments within the FASTER system.
• Analyze equipment age, condition, and maintenance history to make surplus and cost-saving recommendations to leadership.
• Lead process improvements by implementing paperless workflows and training staff on electronic surplus requests and approval processes.

Other Work/Responsibilities:

• This position is a critical role position and may be required to work if the University closes or may have to report at alternately scheduled times.
• Manage own personal development and perform other duties as required.

Minimum Experience/Education:
Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Required Qualifications:
Must be able to communicate effectively verbally with supervisors and the general public and understand verbal and written instructions and other communications regarding work assignments and other matters. Position serves in a critical role and employee must work during adverse weather conditions and may be required to work even if the University is closed to normal operations.

Preferred Qualifications:

• Demonstrated experience planning, coordinating, and managing projects or programs with multiple stakeholders, timelines, and competing priorities.
• Experience supporting or managing billing, invoicing, and cost tracking processes, with the ability to review financial data for accuracy, resolve discrepancies, and ensure compliance with policies and service agreements.
• Proficient in Microsoft Word and Excel, with the ability to create, analyze, and maintain documents, spreadsheets, reports, and tracking tools that support operational decision-making.
• Strong ability to organize complex information, analyze data, balance workloads, and develop schedules that support efficient operations and timely service delivery.
• Ability to communicate clearly and professionally with customers, supervisors, contractors, and cross-functional teams.

Required license or certification:

• Valid Driver's License Required.
• North Carolina Driver's License required within 60 days of hire and must be maintained.

Position Number: 00107703

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.