Learning and Development Lead - Campus Services

University of Bath - Campus Services

Location:	Bath
Salary:	£38,784 to £46,049 Grade 7, per annum
Hours:	Part Time
Contract Type:	Permanent

Placed On:	2nd April 2026
Closes:	15th April 2026
Job Ref:	KD13484

About the role

The University of Bath is home to over 20,000 students from around the world, supported by a diverse and dedicated Campus Services team of more than 400 people. Our teams deliver hospitality, security, retail, accommodation, cleaning, grounds, and student experience services across our campus and city locations.

We are now looking for an enthusiastic and forward-thinking Campus Services Training Lead to join our HR team. This is a newly created role designed to transform how we develop our people—ensuring every colleague has the skills, knowledge and confidence to thrive in their current role and build a rewarding career with us.

As the Campus Services Training Lead, you will:

• Lead and develop the Campus Services Training Academy, ensuring it becomes the central hub for operational training.
• Work with Campus Services managers and leaders to design, deliver and evaluate high quality training for a wide range of staff groups, from new starters to experienced supervisors.
• Develop clear career pathways and training plans to support succession planning and internal progression.
• Create blended and flexible learning solutions—including online content, workshops, coaching, and 1 2 1 interventions.
• Lead all aspects of assessing and analysing training records, reports and management information to identify training gaps and improve service performance.
• Ensure training reflects our values and behaviours, including our “Delivering the Experience” behaviours framework.
• Work closely with the Campus Services Health, Safety and Compliance team to coordinate mandatory and skills-based training.
• Manage a Campus Services Training Coordinator.

This role sits within the friendly and proactive Campus Services HR team, working alongside an HR Business Partner, Deputy HR Business Partner, HR Advisor, & Recruitment & Staff Experience Coordinator and Training Coordinator.

About you

We’re looking for someone who is passionate about people development & skilled at delivering high quality, engaging training in a busy operational environment.

You will have:

• Experience identifying training needs & working with stakeholders to plan development activity.
• A proven track record of designing & delivering training for diverse staff groups.
• Experience supporting managers and teams through facilitation, coaching & development planning.
• Experience utilising online learning solutions.
• Strong IT skills and an interest in process improvement (e.g., SharePoint, Power Automate).
• Experience ensuring training is accessible, inclusive & engaging.

Further information

This role is offered on a part-time basis, Monday - Thursday, 9:00am to 5:20pm, and is a permanent position (0.8 FTE).

Please note that the role title “Learning & Development Lead - Campus Services” is used for advertising purposes only. If you are successful in your application, your official role title will be “Training Lead - Campus Services”.

For an informal discussion about the role, please contact Catherine Knight, HR Business Partner on ck2022@bath.ac.uk. However please ensure that you submit your application through the university website.