"Library Technical Assistant"

Library Technical Assistant

Job ID: 293150
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Library General Operations

Job Summary

Access Services Department is responsible for the general operation and management of the Zach S. Henderson Library facility. This includes maintenance of collections, maintaining the security of the building including opening and closing, management of library furniture, maintaining the checkout desk, and any other needs of the Access Services Department. This department is the first point of contact for patrons. The Access Services Supervisor is responsible for ensuring the adherence to the mission and strategic plan of the GS Libraries and the Access Services department's role in support of the mission and strategic plan. Access Services Supervisor provides circulation services to users and supervises staff and student assistants during regularly scheduled shifts. Work schedule based on the needs of the department.

Responsibilities

• Manage and deliver efficient delivery of circulation services to patrons
• In coordination with Department Head and other Access Services Supervisors, set expectations and standards for exemplary customer service
• Maintain library records including working with Library Management System, Banner, and other management systems; complete statistical and other reports
• Resolve patrons' difficult circulation/ building complaints and problems
• Manage library furniture including organization and surplus
• Provide administrative assistance to the Department Head by creating a weekly checkout desk schedule, ordering supplies, and assisting and leading departmental projects
• Direct, supervise, evaluate, and train Access Services staff and student assistants; interview and participate in selection of new staff and student assistants, develop and monitor weekly work schedules and assignments
• Coordinate with Department Head and other Access Services Supervisors to develop standards, workflows, and procedures related to circulation and all functions of Access Services, manages behavioral conduct, incident response, and emergency management procedures
• Lead department staff and student assistants and execute the goals and objectives for fulfilling GS Libraries' mission and strategic plan
• Support library programming, events, and outreach and coordinate department involvement and participation; participate in library committees, attend workshops, webinars, and other learning opportunities
• Maintain security of the Henderson Library including opening and closing and following all emergency procedures
• Maintain library collections including but not limited to main stacks, Governor's Honors Collection, AV & Equipment, ARC, Popular Reading, and GS Authors; load and unload material in ARC and audits ARC bins, inventory library collection

Required Qualifications

Educational Requirements

• High School Diploma and equivalent

• Three (3) or more years of related work experience
• Two (2) years of supervisory experience

Preferred Qualifications

Preferred Experience

• Experience working in a library

Proposed Salary

$17.54 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Optional Documents to Attach

• Schedule of Availability

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Abililty to managing conflicts constructively by addressing issues promptly, facilitating dialogue, and promoting mutual understanding and resolution.
• Ability to articulate vision, expectations, and feedback clearly and effectively to inspire and motivate team members.
• Ability to effectively multi-task

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

• Effective communication (verbal and written), organizational and human relations skills
• Strong communication and collaboration skills

Apply Before Date

January 5, 2026

Application review may begin on December 12, 2025.