Library Technical Services Assistant

Job Description

Montgomery College, Rockville Campus, has an immediate need for a Full-time Library Technical Services Assistant in the Resources & Collections department. The work schedule is Monday – Friday, 8:30 am – 5:00 pm. This is a Bargaining, Non-exempt, Grade 21 position.

This position is eligible for telework 1 day(s) a week.

Duties include but are not limited to:

• Tracks and maintains financial, bibliographic, and holdings data for database, e-book, and e-journal collections in the library management system.
• Works with Electronic Resource Management & Discovery Services on managing e-resource subscriptions.
• Updates and reviews e-resource access content on the library website and FAQs database.
• Assists Electronic Resource Management & Discovery Services Librarian with e-resource trial requests, sets up public access to trials, and tracks trial usage.
• Assists Resource Description and Acquisitions Supervisor with bibliographic access to e-resources by providing persistent URLs for e-resources for cataloging.
• Creates invoice records in the library management system.
• Proactively manages e-resource changes to ensure access to resources both on- and off-campus and alerts library staff of access and availability changes. Assists with the implementation of new e-resource tools and systems.
• Works collaboratively with the Electronic Resources & Discovery Services Librarian on triaging electronic resource collection troubleshooting requests from students, faculty and staff from across the College via online ticketing system, on the phone, and email.
• Works effectively on electronic resource collection online platforms to ensure configuration of library technologies and branding, including Open URL, subscription/access status, and IP addresses are up-to-date and accurate.
• Works closely with the Electronic Resource Management & Discovery Services Librarian on the management and maintenance on off-campus access for all students, faculty, and staff to the e-resource collections.

Performs other duties as assigned.

Required Qualifications:

• Associate degree in accounting, business, computer science, or related field.
• Two years of experience, working in a library, preferably in an education environment, that provides an understanding of the field.
• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
• Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship