"Library Web Services and Technology Manager"

Join our Team at Portland Community College

Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation, serving approximately 80,000 full- and part-time students. PCC has four comprehensive campuses, five workforce training and education centers, and 200 community locations in the Portland metropolitan area. Our unique role is to make high-quality education accessible to everyone, creating opportunities for our students and contributing to the economic development of our community. While serving this community, PCC offers employment to individuals residing in the states of Oregon and Washington.

Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds, skills, views, and life experiences. The more we value equity and inclusion, the more we will add value to the work we do and how we serve our students, engage with each other, and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward. We also strive to ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed, please contact the PCC Talent Acquisition Team at pccjobs@pcc.edu.

Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.

What You'll Do and Who We Are Looking For

The Library Web Services & Technology Manager reports to the Library Dean and is responsible for managing the day-to-day operations of functional areas of the Library’s Web Services & Technology department. The scope of responsibility includes all libraries and points of service delivery at the College. The incumbent participates in the development, recommendation, and administration of the Library’s policies, procedures, and processes. The incumbent oversees and provides budget input in assigned areas. As a member of the library’s senior management team, the incumbent represents the Web Services & Technology department and plays a leadership role in fostering collaborative strategies to shape a robust and sustainable environment for equitable student success and life-long learning with internal and external partners.

About the Job:

The Library Web Services & Technology Manager provides technical leadership, expertise, and direction for PCC Library digital services, including the Library website, servers, applications, and third-party tools. The incumbent manages a small specialized group that supports the Library’s technical infrastructure and systems. The incumbent will leverage the extensive experience and skills of their team to deliver quality outcomes. The team works in collaboration with library employees and college partners to maintain and develop the Library’s online presence with a focus on user experience, accessibility, and continuous improvement.

The Library Web Services & Technology Manager is a crucial bridge between technical and non-technical stakeholders. The incumbent shares responsibility for library system configuration; steers stakeholder decision making regarding the ILS; supports local ILS administration and discovery interface in areas requiring programming; and is responsible for configuring the library’s discovery layer. (PCC Library uses Ex Libris’s Alma ILS and Primo in a consortial implementation). The incumbent represents Digital Services & Technology on Library committees and projects, and serves as a library representative to College management teams. Additionally, the incumbent contributes to PCC work-related efforts in the Orbis Cascade Alliance, a consortium of academic libraries in the Pacific Northwest.

The Library Web Services & Technology Manager oversees the Library’s technology portfolio and development projects. The incumbent manages projects and personnel in a collaborative manner, works with the team to strategically define requirements and establish timelines, and maintains regular communication with employees and stakeholders.

We are looking for a leader who will bring a diversity of identity, culture, and experience. The Library Web Services & Technology Manager collaborates with library employees (managers, academic professionals, classified staff, and faculty) to cultivate an inclusive environment that promotes belonging, shared ownership, and teamwork. inspires and communicates a sense of belonging and collaboration among a diverse group of employees. We encourage applicants who are fluent in a language in addition to English, such as Arabic, Chinese, French, Japanese, Korean, Russian, Spanish, Vietnamese, or American Sign Language.

For a complete listing of responsibilities review Library Web Services and Technology Manager position description

These qualifications, skills and abilities are critical for success in this position. Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Master’s degree in Library Science or related from an American Library Association accredited institution or international equivalent.
• Experience hiring, developing, and empowering an effective team.
• Evidence of establishing and maintaining collaborative interdepartmental relationships with library departments (Access Services, Technical Services, and Reference & Instruction), vendors, and college partners.
• Experience supporting and configuring integrated library systems (ILS) administration and discovery interface in areas requiring programming. (PCC Library uses Ex Libris’s Alma ILS and Primo in a consortial implementation). Knowledge of library technology, compliance, and current usability and accessibility principles (e.g. Web Content Accessibility Guidelines (WCAG)).
• Experience managing complex technology projects. Knowledge of library systems, servers, and library authentication infrastructure.
• Demonstrated ability to communicate effectively with diverse audiences.
• Evidence of promoting a work environment that encourages knowledge of, respect for, and development of skills to engage with people of all backgrounds.

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

• Bachelor’s Degree in Information Technology or Computer Science discipline. Relevant experience may substitute for the degree requirement on a year-for-year basis.
• Three years’ progressively responsible experience related to areas of assignment, including experience with integrated library systems and other library-related software and technologies. One year of supervisory experience.
• Successful completion of PCC Lead Academy or a comparable external leadership training program may substitute for up to 6 months of lead or supervisory experience.

Why You'll Love Working Here

The PCC district encompasses a 1,500-square-mile area in northwest Oregon and offers two-year degrees, one-year certificate programs, short-term training, alternative education, pre-college courses and life-long learning. As part of our College community, you’ll enjoy:

• A collaborative and inspiring campus community
• Opportunities for learning and professional development

Position Grade Management K

Employment Type Full time

Total Rewards Package / What We Offer

• Comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs
• Oregon PERS contribution - PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP
• Tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement
• PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions
• Free access to the sport centers / campus gymnasiums, performing arts, and cultural events
• Conference and events rental space - Employees receive 50% off when on-campus for personal events
• Generous Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Management and Confidential Employee Handbook
  • 14.67 hours of vacation leave per month
  • 1 day of sick leave per month
  • 12 paid holidays
  • PCC Winter Break (when College is Closed)
  • 24 hours of personal leave per year

More detailed information on the benefits plans, who is eligible, and how to enroll or make changes can be found at pcc.edu/hr/benefits. Please email PCCBenefits@pcc.edu if you have any questions.