Mail Clerk I

Mail Clerk I

Company: North Carolina State University

Category: Mail and Print Services

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Department: 447040 - Business Systems

Location: Raleigh, NC

Essential Job Duties:
Are you a detail-oriented professional who enjoys staying active and providing essential services to a vibrant campus community? As a Mail Clerk I, you will play a vital role in keeping the university connected. Every day, you'll ensure that thousands of pieces of mail and packages move accurately, securely, and on time-supporting students, faculty, researchers, and staff across campus.

This is a great opportunity for someone who takes pride in dependable service and thrives in a fast-paced, hands-on environment. Your work directly supports academic operations, research activities, administrative functions, and the overall flow of communication across the university.

If you're ready to be part of the team that keeps the campus running smoothly, we encourage you to apply today.

Key duties and responsibilities include, but are not limited to:

• Receive, sort, and distribute incoming mail and packages following established procedures.
• Prepare outgoing mail, including weighing, metering, labeling, and bundling for USPS and courier pickup.
• Perform campus mail deliveries and pickups using carts or departmental vehicles.
• Assist with basic metered mail operations and identify appropriate mail classes and services.
• Maintain accurate logs, delivery records, and related documentation.
• Follow postal regulations, safety guidelines, and departmental policies.
• Provide courteous customer service and respond to routine mail-related inquiries.
• Identify and report damaged, misdirected, or suspicious mail in accordance with established protocols.
• Support special projects, bulk mailings, and seasonal workload increases as needed.
• Maintain a clean, organized, and safe work area.
• Communicate effectively with supervisors, colleagues, and campus customers.
• Understand and follow verbal and written instructions related to work assignments.
• Lift, carry, and maneuver materials weighing up to 70 pounds, with or without reasonable accommodations.

Other Work/Responsibilities:
Duties may change or be assigned as operational needs evolve.

Minimum Experience/Education:
High school diploma or equivalency.

Required Qualifications:

• Ability to follow written and verbal instructions
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Basic computer skills or ability to learn departmental systems

Preferred Qualifications:

• Prior experience in mail services, logistics, warehouse, or delivery operations
• Familiarity with USPS classes of mail and basic metering equipment
• Customer service experience in a campus or business environment

Required license or certification:
Valid driver's license
Valid North Carolina driver's license is required within 60 days of hire and must be maintained

Position Number: 00046175

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.