"Management Assistant Officer, Compensation & Benefits (1 year contract)"

Job Description

Benefits and Employee Recognition Processing:

• Assist in the administration of employee benefits programs, including Group Medical and Non-Medical Insurances and other benefits.
• Provide administrative support to employees by answering benefit-related inquiries, assisting with forms, and helping employees navigate benefits-related administrative processes.
• Maintenance of benefit plan documents, policies, and procedures, making them easily accessible to employees.
• Oversee the invoicing and billing process for benefit plans, reconciling bills, and ensuring payments are made accurately and on time.
• Support the administration of employee recognition schemes e.g. Long Service Awards, Natioanl Day Awards
• Processing claims under the Staff Tuition Concession scheme

Vendor Management:

• Collaborate with benefits vendors to facilitate the smooth operation of benefit plans. This includes processing claims, resolving billing issues, and communicating with vendors on administrative matters.
• Monitor and manage the claims processing workflow, ensuring that claims are processed efficiently and accurately. Investigate and resolve any discrepancies or issues.

Data Management:

• Maintain accurate and confidential records of employee benefits enrolment, claims, and other relevant data.
• Generate reports to track benefits utilization and costs, assisting in decision-making and cost-control efforts.

Communication and Education:

• Coordinate logistics for these events, including venues, schedules, and technical requirements.

Qualifications

• Prior experience in HR administration/employee benefits/vendor coordination will be considered favourably.

More Information

Location: Kent Ridge Campus

Organization: Office of Human Resources

Department: Compensation & Benefits

Employee Referral Eligible: No

Job requisition ID: 31808

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