Manager, Administrative Operations

Executive Leadership & Strategic Support

• Serves as the primary support to the EVP. Prepares briefing materials, background information, and talking points for meetings, presentations, and events.
• Attends meetings as needed to capture key decisions, track follow-up items, and ensure action items are completed.
• Assists the EVP in preparing for high-level internal and external engagements.
• Strategically manages the EVP's complex calendar to align time with institutional priorities.
• Evaluates and prioritizes requests for meetings, appearances, and commitments using sound judgment.
• Coordinates meeting preparation to ensure discussions are productive and decisions are well-informed.
• Coordinates agendas and materials for leadership meetings involving the EVP. Tracks decisions and commitments from meetings and ensures follow-through.
• Maintains systems for organizing executive materials, presentations, and briefing documents.
• Drafts and edits correspondence, scripts, remarks, and talking points on behalf of the EVP. Reviews, prioritizes, and responds to emails and communications as appropriate on behalf of the EVP.
• Develops and refines presentations and briefing materials for internal and external audiences.
• Manages the EVP social media accounts as appropriate.

Operational Leadership

• Provides daily oversight and supervision to members of the EVP team.
• Assigns and delegates tasks, provides direction, resolves work problems, communicates job expectations, trains employees, and develops professional growth opportunities.
• Conducts annual employee evaluations, provides ongoing feedback and coaching, and effectively recommends pay increases, promotions, and other personnel actions.
• Approves leaves and authorizes overtime as appropriate. Administers disciplinary actions upon approval and in collaboration with Human Resources.
• Ensures alignment of assessment strategies with program objectives and fosters a culture of collaborative problem-solving and educational equity.

Portfolio & Initiative Coordination

• Supports coordination of initiatives and priorities across divisions reporting to the EVP.
• Tracks key projects, deadlines, and follow-up items to ensure progress across multiple initiatives.
• Facilitates communication and information flow between the EVP and leaders within the portfolio.

Relationship Management

• Serves as a liaison between the EVP and internal and external stakeholders.
• Maintains strong working relationships with college leaders, faculty, staff, and community partners. Handles sensitive and confidential information with discretion and professionalism.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

OTHER DUTIES & RESPONSIBILITIES

• Manages multiple assignments of varying complexity and meets tight timelines and deadlines, with the ability to adapt to changing needs of the College and business partners.
• Ensures College name and image is perceived positively by external as well as internal audience/stakeholders.