"Manager Analyst Team"

Job Description:

• AUSCERT
• Full-time, permanent position
• Base salary will be in the range $115,645 - $129,654 + 17% Superannuation (HEW Level 8)
• Based at our Long Pocket location

About This Opportunity

AUSCERT is seeking an experienced and motivated Manager Analyst Team to lead its core operational functions. The Analyst Team delivers AUSCERT’s key cybersecurity services — including threat intelligence, vulnerability management, and incident support — that help strengthen cyber resilience across Australia and the region. In this role, you will coordinate and supervise the activities of the Analyst Team, ensuring high-quality service delivery, continuous improvement, and alignment with AUSCERT’s strategic direction. You’ll play a key part in shaping AUSCERT’s operational effectiveness and driving initiatives that keep it at the forefront of cybersecurity capability.

Key responsibilities will include:

• Managing and supporting the delivery of cybersecurity services in a complex, environment, ensuring, among others, 24/7 operational coverage for AUSCERT members.
• Leading and mentoring the Analyst Team, fostering a culture of collaboration, customer focus, and continuous improvement.
• Driving operational excellence and change initiatives across AUSCERT’s key service areas — threat intelligence, vulnerability management, and incident support.
• Collaborating with the General Manager and leadership team to align operational priorities with AUSCERT’s strategic goals and enhance organisational capabilities.

About AUSCERT

AUSCERT is a member-based, not-for-profit organisation providing a range of cybersecurity services for client organisations primarily in Australia and the Pacific. Based at The University of Queensland, AUSCERT helps members prevent, detect, and mitigate cyber threats. It also provides support in the aftermath of an incident. AUSCERT publishes vulnerability data, threat intelligence and other relevant resources for information security and IT professionals, and remains on-call for members after hours. Formed in 1993, AUSCERT is one of the oldest CERTs in the world.

The University of Queensland (UQ) is one of Australia's premier learning and research institutions. UQ is renowned nationally and internationally for the quality of its teaching and research and enjoys ranking in the top 100 universities globally. AUSCERT leverages UQ’s IT infrastructure for commodity-type resources, and operates a bespoke environment for specialist CERT infrastructure and tools, internally supported by dedicated security system administrators. For further information visit our websites www.auscert.org.au and www.its.uq.edu.au.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Free parking options in Long Pocket
• Salary packaging options

About You

You are a people-focused cybersecurity leader with deep technical understanding and a passion for building high-performing teams. With experience across threat intelligence, vulnerability management, or incident response/support, you bring both operational expertise and strategic vision. You thrive in fast-paced environments, balancing hands-on leadership with a commitment to continuous improvement and exceptional service delivery.

You will bring:

• Postgraduate qualifications in IT or a related field, or equivalent combination of relevant education, training, and experience.
• Industry certifications in cybersecurity, systems administration, programming, or networking.
• Strong experience managing and delivering cybersecurity services in complex, multi-vendor environments.
• Proven leadership experience, including team management, performance development, and operational coordination.
• Comprehensive understanding of system and network architecture, protocols, and security practices.
• Excellent interpersonal and written communication skills, with the ability to engage effectively at all levels and manage sensitive information.
• Analytical and problem-solving skills with a proactive, outcome-focused approach.
• A commitment to staying current with emerging technologies, cybersecurity research, and industry best practices.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Ivano Bongiovanni, General Manager, AUSCERT at i.bongiovanni@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close Wednesday 19 November 2025 at 11.00pm AEST (R-57529).

Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.