"Manager, Student Systems (Core Applications) / Manager, Student Systems (Projects)"

Job Description:

• Employment Type: 2 roles - Full Time Ongoing
• Remuneration: $148012-$157056 depending on experience +17% super (level 9)
• Location: Kensington UNSW Campus

Why The roles Matters

The Student Systems team within the Registrar & Student Services portfolio is recruiting for two leadership positions that play a key role in advancing UNSW’s digital student ecosystem:

1. Manager, Student Systems (Core Applications)
2. – Leads the custodianship, development, and support of the University’s core student information systems and related applications.
3. – Ensures system stability, compliance, and continuous improvement across critical student administration platforms.
4. Manager, Student Systems (Projects)
5. – Leads the delivery of strategic student systems projects, translating business priorities into actionable outcomes.
6. – Oversees planning, governance, and benefit realisation to ensure initiatives deliver sustainable, student-centred change.

Both roles are permanent full time. They sit within the Student Systems, Projects & Innovation (SSaP) unit and work collaboratively across the broader Student Systems team, with IT, academic divisions, and governance forums to deliver technology and process improvements that enhance the student and staff experience. Each report to its respective Senior Lead (Core Applications or Projects) and has up to eight direct reports.

Core Responsibilities Summary

Manager, Student Systems (Core Applications)

• Lead the delivery, maintenance, and improvement of UNSW’s core student systems.
• Oversee governance, backlog management, and prioritisation to support system stability and compliance.
• Provide expert advice on system capability, limitations, and future planning.
• Build team capability and drive user-centred service enhancements.
• Supporting the effective delivery and transition of new/uplifted capabilities to BAU

Manager, Student Systems (Projects)

• Lead the planning and execution of approved student systems projects, ensuring strategic alignment and benefit realisation.
• Oversee business analysis, process design, and delivery of student-centred solutions.
• Play a key role in early project shaping—supporting business cases, benefits planning, risk assessment, process design, and requirements gathering to set projects up for success
• Support effective project governance, risk management, and stakeholder engagement.
• Develop team capability and foster a culture of continuous improvement and collaboration.

The Manager Student Systems (Projects) is not a project management role; it functions as a Business Lead/Product Owner who works within the project management structure to ensure effective delivery.

You can access the full scope of responsibilities in the job description (you can find them at the bottom of the ad published on the UNSW Careers Website).

About You

You are a collaborative leader with a passion for delivering digital solutions that enhance the student experience. You bring a mix of strategic insight, operational discipline, and people leadership. For both roles, you will have:

• Demonstrated experience in project, program, or systems management
• Experience leading teams responsible for enterprise-scale systems or projects in a complex organisation
• Proven ability to deliver improvements through stakeholder consultation and data-informed decision-making
• Strong stakeholder engagement and communication skills, with confidence influencing senior leaders and governance forums
• Vendor management and performance reporting experience, with sound analytical and problem-solving skills
• A collaborative leadership style aligned with UNSW’s values
• Knowledge of student administration processes and systems across the full academic student lifecycle is highly desirable

In addition:

• For the Core Applications role, an understanding of enterprise system operations, technical governance, and data compliance (e.g. TEQSA, ESOS), ideally with experience in PeopleSoft Campus Solutions or equivalent would be highly desirable
• For the Projects role, you will bring demonstrated experience in project management, business analysis, process mapping, and delivering change or digital transformation within a higher education or comparable environment

Candidates will need to have ongoing working rights – this role is not available for sponsorship.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Access to up to 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over the end of the year period
• Discounts and entitlements (retail, education, fitness)

Recruitment process:

Please submit your resume as well as cover letter that addresses your motivation and your suitability for the role addressing all points under the “who you are” section of the job ad. You will also be asked to tell us which role you'd like to apply for in the application form with an additional question.

Applications close: 24 November 11.55PM

Get in touch for any question or support: Anne de Voronine, Talent Acquisition Associate, a.de_voronine@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed

*UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.*