"Manager of Donor Engagement and Annual Appeal"

Job Details

Job no: 495322

Work Type: Staff Full-Time

Locations: Baton Rouge, LA

Categories: Institutional Advancement

College: BRCC

Department: Institutional Advancement

Sub department: Institutional Advancement

Type of Appointment: Full time - Regular

The Baton Rouge Community College (BRCC) Foundation is dedicated to raising private philanthropic support for BRCC through annual solicitations, major gifts, and planned gifts. The Manager of Donor Engagement and Annual Appeal is responsible for supporting the development team, with a focus on supporting the creation of a formalized annual appeal plan, stewardship processes, and enhancing donor engagement efforts. This role involves developing and implementing comprehensive donor relations strategies, ensuring a seamless and engaging donor experience.

Duties and Responsibilities:

Donor Relations and Stewardship (50%)
• Design, implement, and coordinate an institution-wide donor relations and stewardship system to engage and recognize donors at all levels.
• Utilize Raiser’s Edge to track cultivation and stewardship activities and maintain a comprehensive annual calendar of stewardship touches.
• Develop annual stewardship and impact reports for endowments, scholarships, and discretionary funds, in collaboration with Development Officers, Accounting, Financial Aid, Public Relations, and other campus partners.
• Secure and prepare Scholarship Recipient Profiles and any thank you correspondence from recipients to forward to donors.
• Plan and coordinate donor engagement events and gather impact data, including beneficiary testimonies and fund utilization details.

Annual Fund Giving (25%)
• Work closely with the team to develop a timeline and create compelling annual fund appeals and donor communication materials.
• Assist with the development and execution of multi-channel fundraising campaigns, including direct mail, email, and social media.
• Raiser’s Edge (CRM) and other relevant software.

Administrative and Record Management (20%)
• Maintain training resources and communicate reporting activities to internal staff, identifying and resolving donor relations issues as they arise.
• Maintain accurate and up-to-date records, including bio data, donations, and donor interactions, using Raiser’s Edge (CRM) and other relevant software.
• Manage the process to execute and track gift acknowledgments, thank you letters, and other donor communication materials.

5% Other assigned duties

Required Education: Bachelor's degree or 3 to 5 years of experience can substitute for the degree

Required Knowledge, Skills and Abilities:
Advanced proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, SharePoint, and One Drive.
Experience with CRM software is a plus.
Excellent communication skills, including speaking, writing, editing, and proofreading.
Strong critical thinking skills with the ability to analyze complex situations and identify solutions.
A self-starter who is resourceful, works well independently, and is comfortable seeking help or clarification when needed.
Effective project management skills with the ability to collaborate with team members and lead projects.
Ability to manage multiple projects simultaneously, adapt to changing priorities, maintain sensitive and confidential information, and communicate effectively in an academic setting.
Organized, with strong record management skills and the ability to develop and document workflows, policies, and procedures.
Resourceful, creative, and solutions oriented.

Required Licenses or Certifications:

Preferred Education: Bachelor's degree or 3 to 5 years of experience can substitute for the degree

Preferred Experience: Experience in an administration and operations role at a higher education foundation.
Familiarity with CRM

Preferred Knowledge, Skills and Abilities:

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. BRCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.