Job Summary

The Office Information Technology at CU Boulder encourages applications for a Manager of Wireless Network Engineering! The Network Wireless Manager directs a team of engineers that play a critical role in the sustainment of CU Boulder's wireless network. This is a hands-on Manager with the ability to demonstrate expertise in the daily operation of an enterprise-class network, including network management, financial oversight, trouble resolution, configuration development and deployment. This role requires the application of communication skills with the ability to develop and grow business relationships and drive a customer-first focus.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

Vision: OIT will be valued by campus as a strategic, inclusive and innovative partner in advancing learning and discovery in order to enable CU Boulder to be a best-in-class public university.

Mission: OIT enables campus priorities by providing high-value IT services and solutions.

Values: Trust, as a foundation for how we engage with one another and with campus partners, along with Passionate curiosity in how to better support the campus and our partner’s while Fostering empowerment and authentic engagement among ourselves and Celebrating inclusivity that promotes a sense of belonging while acknowledging that each person is unique and valued.

Strategy: OIT will advance learning and discovery by delivering high-value reliable IT services and solutions that: Provide a fluid and adaptable academic and student experience, Enable research competitiveness and Deliver core infrastructure and enterprise IT services for business efficiency.

Based on our departmental goals and our commitment to inclusive excellence, OIT particularly welcomes applications from candidates whose knowledge, skills, and abilities, and desire to chip in to an inclusive campus environment, will help us achieve our vision of an inclusive community.

What Your Key Responsibilities Will Be

Leadership and Management

Responsible for managing network wireless engineers, including human resource responsibilities (updating job descriptions, hiring, coaching, mentoring). Collaborate with Associate Director of Network Engineering & Operations and direct reports to write goal plans that include ongoing training and documentation initiatives.

Operational Support

Work alongside the wireless network engineering team to implement new and emerging network technologies across campus. This is inclusive of high-density wireless deployments, emerging WiFi technologies, and life safety LMR systems. Requires the ability to solve sophisticated issues and communicate solutions to complex problems at a broad level. Work with the infrastructure network engineering team to ensure wireless infrastructure design considers the needs and capabilities of the wired network inclusive of backbone, core, border networks, and firewalls. Regularly work with other internal and external collaborators across campus to ensure proper alignment of selected technologies to avoid implementation of disparate network environments.

Process Improvement

Review existing processes to determine areas for improvement, including equipment maintenance and tracking, On-Call procedures, network monitoring and alerting processes, customer service engagements, documentation and knowledge base updates.

Documentation

Ensure departmental and networking documentation is created and available in the OIT knowledge base portal. Ensure updates are occurring and are valid based on technology improvements. Collaborate with network engineers and technical writers to ensure the program is ongoing.

Financial Oversight

Responsible for network equipment and staff salary planning and budget creation. Responsible for renew and replace cycles, as well as planning for purchasing new equipment to support constantly evolving network services. Plan and budget for new FTE/temporary positions and salary upgrades for existing positions. Track budget line items for fiscal year spending and adjust accordingly. Track assets, align purchases to budgets, track purchases, research and ensure proper maintenance and support contracts are in place. Coordinate with OIT finance office for financial oversight.

Customer Service

Monitor service and incident requests for duration and quality completion. Meet regularly with internal and campus partners to understand their needs and ensure network services are providing value and meeting established objectives and business requirements. Resolve raised customer service issues in a timely manner. Supervise daily work within unit including identification and facilitation of request and incident management.

What You Should Know

Standard schedule Monday-Friday 8am - 5 pm. Occasional work outside of normal business hours to support operational outages and special events. Hybrid position with ability to be on-campus within 1 hour. Visa sponsorship is not available for this position.

What We Can Offer

The salary range for this position is $102,612 - $120,570.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be collaborative. Be impactful. Be Boulder.

What We Require

A bachelor's degree or equivalent experience from an accredited institution in Computer Science, Information Systems, or a closely related field. A combination of education and/or job-related experience as described below may be substituted for the degree on a year for year basis. 5 years of experience that includes: Working in Network Administration or Engineering in an enterprise or campus environment; Managing an enterprise wireless network; 2 Years of experience with network monitoring and alerting using industry standard tools such as SolarWinds, Nagios, or similar. A Valid U.S. Driver's License.

What You Will Need

Communication skills.

Special Instructions

To apply, please submit the following materials: A current resume. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. We may request references at a later time. Please apply by September 15, 2025 for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs. In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources Posting Contact Email: Recruiting@colorado.edu