"Managing Director, Alcohol Service Compliance & Technology Solutions (50%)"

Job Description

The Managing Director, Alcohol Service Compliance & Technology Solutions (50%) provides strategic leadership and oversight for alcohol service compliance at the EVGR Pub, Munger Market, The Axe & Palm (upon launch), and catered events. This is a senior level department role to ensure appropriate alcohol service compliance are being met and to identify technology solutions to create efficiency, reduce friction and enhance operational compliance procedures that are located in student facing business operations.

The role's central mission is to prevent the sale and service of beer and wine to underage students by applying compliance expertise, leveraging technology, and ensuring orderly service practices. In this capacity, the Managing Director works on behalf of R&DE and in direct support of leaders in Residential Education, Graduate Life, and other university departments in helping them foster a safe and positive alcohol service environment for students.

This senior level department role is to have leadership presence during late-night and weekend operations, when alcohol service and student-centered activities are most active. The role is posted internal only and is designed for a leader with proven operational, compliance, and technology skills, along with direct experience in student life or residential life settings.

Key Responsibilities

• Ensure beer and wine are sold or served only to individuals 21 and older across retail and catering operations; enforce ID verification procedures through technology (e.g., ID scanning systems, POS safeguards) and collaborate on staff training; provide late-night, onsite oversight to reinforce training and compliance; promote a culture of safe, responsible, and orderly service in support of educational priorities.
• Ensure adherence to California Alcoholic Beverage Control (ABC) regulations and Stanford policies; lead the deployment, optimization, and monitoring of technology, POS controls, and compliance reporting systems; review and improve technology system processes and procedures to reduce risks and increase accountability.
• Conduct service audits and provide R&DE senior leadership with regular compliance performance and process improvement recommendation reports.
• Support catering operations to ensure responsible alcohol service; collaborate with Catering leaders to integrate compliance into event planning and execution; monitor and assess event environments to ensure safe, consistent, and policy aligned alcohol service.
• Collaborate on behalf of R&DE with Residential Education and Graduate Life, as well as Public Safety and Risk Management, to reinforce alcohol-related student safety; support education-based initiatives with compliance expertise and operational safeguards; act as a partner to ensure compliance enhances student learning and wellbeing.

Education & Experience

Education, training, and/or a combination of progressively responsible experience in hospitality, retail food service, catering, compliance oversight, or student-facing operations. Experience working with Residential Education and/or Graduate Life strongly preferred. Strong preference for direct Stanford University experience. Knowledge of alcohol compliance, ID verification practices, and risk management. Senior-level expertise with technology solutions such as ID scanning, POS compliance tools, and technology system automation. Demonstrated ability to support educational leaders by aligning compliance operations with student well-being and learning goals. Strong judgment, communication, and leadership skills in compliance-driven environments. Responsible Beverage Service (RBS) certification required; advanced compliance or risk management training strongly preferred.

Work Schedule

Must be available for late-night, weekend, and high-profile event coverage.

Salary

The expected pay range for this position is $68,640 to $75,000 per annum.