"Managing Director, Alcohol Service Compliance & Technology Solutions (50%)"

Job Details

Managing Director, Alcohol Service Compliance & Technology Solutions (50%) 🔍Residential & Dining Enterprises, Stanford, California, United StatesNew📁Administration📅3 days ago Post Date📅107287 Requisition #

We are only considering applications from internal candidates for the first 10 days.

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:

Stanford University is one of the world's leading teaching and research universities. Founded in 1891, Stanford’s mission is to create and share knowledge and to prepare students to be curious, to think critically, and to contribute to the world. With world-class scholars and seven schools located together on a single campus, Stanford offers academic excellence across the broadest array of disciplines including business, education, engineering, humanities and sciences, law, medicine, and sustainability. It also is an engine of innovation, blending theory and practice to move ideas and discoveries from labs and classrooms out into the world. Stanford strives to foster a culture of expansive inquiry, fresh thinking, searching discussion, and freedom of thought – preparing students for leadership and engaged citizenship in the world. The university is located between San Francisco and San Jose in the heart of California's Silicon Valley, on a scenic 8,180-acre campus.

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the university by providing high-quality services to students and other members of the university community. R&DE has an annual operating budget of $400M, operates 24/7/365, and oversees a $3B asset portfolio comprising over 7 million square feet—one-third of the campus footprint. R&DE provides housing for 16,000 students and dependents, serves 8 million meals annually at 48 student dining venues and 32 culinary enterprises. In addition, R&DE provides executive services, conference operations, and guest lodging. R&DE is a talented and diverse team of 1,200+ who comprise the following divisions: Student Housing Operations & Stanford Conferences; Stanford Dining and Hospitality & Auxiliaries; Maintenance Operations and Capital Projects; and a team of R&DE strategic business partners—Finance & Administration, Information Technology, Human Resources, and Strategic Communications and Marketing.

“Students (Customers) First” is R&DE’s mantra and its strategic goals reflect its commitment to delivering service excellence to the campus community. R&DE’s belief is “students are never an interruption in our day; they are the reason we are here.”

R&DE’s dedication to promoting fair treatment, access to opportunities, and a positive work environment is reflected in its essential priorities and efforts for cultivating a culture of operational excellence as a foundational cornerstone. R&DE is committed to creating and sustaining inclusive excellence where all staff feel a sense of belonging and are empowered to thrive.

Reports To

• Direct Report: Assistant Vice Provost, Stanford Dining, Hospitality & Auxiliaries
• Dotted-Line Report: Senior Associate Vice Provost, Residential & Dining Enterprises

Job Description

The Managing Director, Alcohol Service Compliance & Technology Solutions (50%) provides strategic leadership and oversight for alcohol service compliance at the EVGR Pub, Munger Market, The Axe & Palm (upon launch), and catered events. This is a senior level department role to ensure appropriate alcohol service compliance are being met and to identify technology solutions to create efficiency, reduce friction and enhance operational compliance procedures that are located in student facing business operations.

The role’s central mission is to prevent the sale and service of beer and wine to underage students by applying compliance expertise, leveraging technology, and ensuring orderly service practices. In this capacity, the Managing Director works on behalf of R&DE and in direct support of leaders in Residential Education, Graduate Life, and other university departments in helping them foster a safe and positive alcohol service environment for students.

This senior level department role is to have leadership presence during late-night and weekend operations, when alcohol service and student-centered activities are most active. The role is posted internal only and is designed for a leader with proven operational, compliance, and technology skills, along with direct experience in student life or residential life settings.

Key Responsibilities (in addition to all Administrative Services Administrator 3 core duties)

1. Ensure beer and wine are sold or served only to individuals 21 and older across retail and catering operations; enforce ID verification procedures through technology (e.g., ID scanning systems, POS safeguards) and collaborate on staff training; provide late-night, onsite oversight to reinforce training and compliance; promote a culture of safe, responsible, and orderly service in support of educational priorities.
2. Ensure adherence to California Alcoholic Beverage Control (ABC) regulations and Stanford policies; lead the deployment, optimization, and monitoring of technology, POS controls, and compliance reporting systems; review and improve technology system processes and procedures to reduce risks and increase accountability.
3. Conduct service audits and provide R&DE senior leadership with regular compliance performance and process improvement recommendation reports.
4. Support catering operations to ensure responsible alcohol service; collaborate with Catering leaders to integrate compliance into event planning and execution; monitor and assess event environments to ensure safe, consistent, and policy aligned alcohol service.
5. Collaborate on behalf of R&DE with Residential Education and Graduate Life, as well as Public Safety and Risk Management, to reinforce alcohol-related student safety; support education-based initiatives with compliance expertise and operational safeguards; act as a partner to ensure compliance enhances student learning and wellbeing.

Education & Experience:

• Education, training, and/or a combination of progressively responsible experience in hospitality, retail food service, catering, compliance oversight, or student-facing operations.
• Experience working with Residential Education and/or Graduate Life strongly preferred.
• Strong preference for direct Stanford University experience.
• Knowledge of alcohol compliance, ID verification practices, and risk management.
• Senior-level expertise with technology solutions such as ID scanning, POS compliance tools, and technology system automation.
• Demonstrated ability to support educational leaders by aligning compliance operations with student well-being and learning goals.
• Strong judgment, communication, and leadership skills in compliance-driven environments.
• Responsible Beverage Service (RBS) certification required; advanced compliance or risk management training strongly preferred.

Work Schedule: Must be available for late-night, weekend, and high-profile event coverage.

The expected pay range for this position is $68,640 to $75,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs

Why is Stanford for You:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more.