Job Details
Summary
The Media Services Technician plays a diverse and intricate role in Media Services. The general objective of the position is to facilitate the use of technology in the educational process at Skidmore. Support responsibilities include audiovisual (AV) in the classroom and events, as well as required technical support for students, faculty, and staff AV needs. The role requires a high degree of competence in AV technology to perform classroom troubleshooting and the appropriate fulfillment of AV…
devices for all events. The Technician serves as a member of a team of staff and students to provide classroom and event AV support, as well as technical assistance to individual clients when needed. This position is responsible for providing evening assistance to 15 students who are in support of Media Services. Additionally, this individual must possess strong interpersonal communication, conflict management, and technical writing skills.
Primary Job Duties
- Technical Maintenance
- Maintains a high-level understanding of the diverse technologies supported by the department.
- Keeps abreast of trends and developments in multimedia classroom technology and equipment.
- Serves as liaison with students, faculty, and staff for all event and classroom technology requests.
- Technical Systems Management
- Responsible for the day-to-day AV operations of the college, including routine preventative maintenance, new hardware installation, and end-user support in multimedia classrooms, labs, conference rooms, study spaces, and auditoria.
- Validates complex control systems in a variety of AV environments using acquired knowledge of installation, configuration, and commissioning principles.
- Designs and codes custom touch screen graphical user interfaces to include a wide range of functions for sophisticated AV control systems.
- Event Support
- Interacts with and provides technical and event support for faculty, staff, students, and guests of the college.
- Continuous interaction with the event requester to ensure availability, configuration, and support of required AV technology.
- Quickly adapts to the specific needs of presenters, problem solves, and maintains composure under highly stressful and time intensive conditions.
- Assures the proper operation of AV equipment used for campus events.
- Production Services
- Maintains the technical skills necessary to process audio and/or video content.
- Facilitates the proper conversion and/or transfer of media between various formats.
- Assists with the printing of digital images and posters.
- Collaborates with clients and staff to determine and manage the expected outcomes of production projects.
Education
An Associate’s Degree in IT or a related field from a regionally accredited institution is preferred. Certification in IT service and with Audio Visual technology desired.
Experience
- A high degree of technical knowledge of AV hardware and software is required
- A high degree of technical knowledge of desktop hardware and software required
- Minimum three (3) years of experience with technology required
- Minimum two (2) years of experience in Media Services required
- Knowledge of, competency in and familiarity with Extron or similar AV control systems is desired
- Experience configuring AV control systems is desired
- Experience working on IT projects and working with AV integrators is desired
- Excellent verbal and written communication skills are required
- Experience in providing excellent customer service
Pay range
$24.25 - $26.50 per hour
Required documents needed to apply
- On-line application
- Cover Letter
- Resume
- List of Three References
EEO Statement
Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.
Employment at Skidmore College is contingent upon an acceptable post-offer background check result.
CREATIVE THOUGHT MATTERS.
No Visa Sponsorship is available for this position
Organization
Skidmore is a highly selective liberal arts college with a reputation for its creative approaches to just about everything. With its relatively small size and student-faculty ratio, the College is a close-knit academic community. Skidmore is known for its faculty of teacher-scholars devoted to the instruction and mentoring of undergraduates—approximately 2,400 talented men and women from some 47 states and 46 countries.
A great education is all about putting academic theory and creative expression into practice. That’s what our founder, Lucy Skidmore Scribner, believed. Skidmore’s not an ivory tower. Never has been. Never will be. It’s a place where faculty and students work together, then figure out how to use what they’ve learned to make a difference in the world. This practical focus often leads to cross-disciplinary and interdisciplinary approaches, where students carry multiple majors, student-faculty research is common, and internships and community service are standard. It also leads to interesting and unusual combinations of activities, frequently woven into an intellectual passion.
If this kind of experience resonates with you, why not take a closer look at Skidmore?
Skidmore College is located in the historic resort community of Saratoga Springs, New York. Set in the foothills of the Adirondack Mountains, Saratoga is located about 30 minutes north of Albany, the state capital.
Saratoga is a small, cosmopolitan city of 30,000, noted for its Victorian heritage, famed spas, and thoroughbred horse racing. The Saratoga Performing Arts Center is a site of top rock, jazz, and pop performances as well as the summer home of the New York City Ballet and the Philadelphia Orchestra. Saratoga is a three-and-one-half-hour drive, train ride, or bus trip from New York City, Boston, or Montreal.
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