Medical Receptionist

Job Description

• Support clinical team in student medical centre
• Deliver high-quality, empathetic customer service
• Manage admin tasks using healthcare systems
• Permanent, part-time (15 hours per week) role based in AUT City Campus

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025.

The Student Medical Centre and Counselling is one of many support services available to enrolled students at the Auckland University of Technology (AUT). There are three campus’ across Auckland; City, Northcote & Manukau, each equipped with access to medical care with doctors, nurses, counsellors, a health improvement practitioner and health coach in a primary care setting.

The Opportunity | Te Whiwhinga mahi

We are seeking an experienced Medical Receptionist to join our team in the City clinic. We will have two roles available; 1 part-time (15 hours per week), and 1 full-time. This role supports the clinical team alongside a team of receptionists, a lead administrator and the manager.

About you | Ko wai koe

To be successful in this role, you will have: a warm personality with excellent communication skills; great organisational skills, ability to adapt under pressure & not afraid to think outside the box; professional, efficient with a can-do attitude; the ability to demonstrate empathy & strive to deliver quality customer services; good written & spoken English; experienced in a healthcare environment; proficient with practice management software - knowledge of MedTech32 or Evolution would be an advantage; A commitment to equity, diversity and inclusion.

What we offer | Ngā āhuatanga kei a mātou

Professional development; Free gym membership; Flexible working and a strong, caring culture; Recognition frameworks; Māori and Pacific development programmes; Cultural capability uplift development programmes.