Medication Reconciliation Technician

Details

Posted: 2026-06-04

Location: MILFORD, Massachusetts

Primary Duties and Responsibilities:

Medication Reconciliation Pharmacy Technician Duties:

• Conduct in-person or phone meetings with patients to update medication lists prior to their provider appointments, ensuring accuracy and completeness of the medication list.
• Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards.
• Create and update lists of current medications, document changes in dose, frequency, or route, and flag medications for removal to prevent harmful drug interactions.
• Communicate drug-drug interactions or other medication changes with pharmacists and providers to maintain patient safety.
• Manage medication lists for medications listed from external entities, ensuring comprehensive and accurate records.
• Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other systems to complete and document duties. Troubleshoot as necessary.
• Trains other employees as assigned.
• Communicates and escalates issues or problems.
• May be asked to provide cross coverage in the hospital outpatient/specialty pharmacy as needed to maintain seamless patient care.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Ability to effectively work within a collaborative team-focused environment.
• Ability to effectively communicate both orally and in writing.
• Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect.
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource.
• Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup.
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment).
• Strong attention to detail.

Minimum Job Qualifications:

Minimum Education: High School graduate or equivalent.

Minimum Experience: Two years of prior work as a pharmacy technician in a retail or hospital environment required. Experience with oncology medications preferred.

License/Certification/Registration Required:

Massachusetts Board of Pharmacy Registration as a Pharmacy Technician required. National Pharmacy Technician Certification (PTCB) must be obtained within 1 years of hire date.