"Mental Health Administrative Specialist"

University of California Irvine

Mental Health Administrative Specialist

Req ID: 140514

Payroll Job Title: 004468-PAT NAVGTR NON-CLIN 2 C

Location: Irvine, California

Organization: UCI Campus

Division: Student Affairs

Department: Student Health

Reports to Title: 000586-PHYSCN SHS MGR 1

Position Type: Full Time

Salary Range Minimum: USD $26.44/Hr.

Salary Range Maximum: USD $40.09/Hr.

Who We Are

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

The UC Irvine Student Health Center is a comprehensive outpatient clinic staffed with licensed primary care physicians, psychiatrists, licensed clinical social workers, dentists, physician assistants, registered nurse practitioners, and registered nurses. Medical specialists from various disciplines including dermatology, orthopedics/sports medicine, gynecology, internal medicine, and ENT provide on-site consultation on a regular basis. Student Health also offers basic radiology and clinical laboratory services, insurance consultation, and an on-site pharmacy, making SHC a comprehensive and convenient clinic dedicated to serving students.

Your Role on the Team

Under the general supervision of the Chief of Psychiatry, the Mental Health Administrative Specialist is responsible for coordinating patient services, particularly in complex cases, to support the treatment process for patients under psychiatric care at the Student Health Center. This requires comprehensive professional knowledge about efficient office skills, and outstanding interpersonal effectiveness with appropriate boundaries.

As part of a psychiatric and general medical multidisciplinary team and the general administrative support staff, the Mental Health Administrative Specialist will provide timely coordination of quality health care services to meet the individual patient's specific health care needs in a cost effective manner. The Mental Health Administrative Specialist acts as a collaborative team member with Psychiatric staff, Front and Back Office staff, Nursing, other physicians and other building units in coordinating patient needs in the continuum of care. The position may also serve other patients of the Student Health Center in care coordination.

What It Takes to be Successful

Required:

• Excellent interpersonal and communication skills with appropriate professional boundaries
• Understanding of psychiatry service, health care delivery and sensitivity about treatment stigma.
• Understanding of transitional-aged youth.
• High level practice and knowledge about office software.
• Responsible work-ethic, with attention to detail and independent motivation.
• Timely, accurate documentation and efficient organizational skills.
• Ability to manage 'difficult customers' by phone and in a face-to-face setting.
• Ability to multitask, following through on multiple projects simultaneously.
• Bachelor's degree in related area and / or equivalent experience / training

Preferred:

• General knowledge about CPT, ICD 9/10, DSM IV and DSM 5.
• Efficient advanced computer skills.
• Medical Assistant Certification, Licensed Vocational Nurse Licensure, Psychiatric Technician.
• Two year experience in medical office or university unit regarding health care or student affairs

Special Conditions:

• This position's schedule is M-F and during traditional work hours, however, weekend or non-traditional work hours may be required for special projects or busy times of the year, or when strict deadlines must be met. In the case of extended hours, this position may be required to work those hours.
• Employment in this position is contingent upon successful completion of a Department of Justice (DOJ) Live Scan background check, verification and continued monitoring or licensure as it applies to the position, and successful completion of our background review or credentialing process, as appropriate to the position.
• The employee must comply with OSHA, CA/OSHA, and CDC recommendations and requirements regarding vaccination and testing of healthcare employees. This includes, but may not be limited to; current hepatitis B immunizations, annual flu vaccinations, and annual tuberculosis screening. The employee must comply with CDPH and UC COVID-19 Vaccine Policy, by providing proof of Full Vaccination or submitting a request for Exception.
• Per the UC Ethics Briefing, the employee is responsible for reporting any and all potential conflicts of interest to their supervisor in a timely manner.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $26.44- $32.24 (Hourly).