"Network Administrator 2, Digital Technology Solutions"

Job Overview

Support, maintain, monitor and implement the university's enterprise data, voice and wireless networks. Work with senior members of the network services team to provide incident support, fulfill customer requests and participate in the deployment of network hardware and configurations as part of the department's ongoing initiatives.

Essential Functions

• Support and deploy networking technology, including LAN/WAN (wired switches and routers), WLAN (wireless access points and controllers), network security (VPN, firewalls, and authentication systems), network support (DNS/DHCP, network management), and telephony (VoIP) services; specific duties will vary according to the life cycle and the technical complexity of the network and associated hardware and software.
• Configure, maintain and manage enterprise network devices; travel throughout the university’s campuses and to other remote facilities as necessary.
• Monitor network traffic, utilization and performance; test and evaluate network systems to eliminate problems and make improvements.
• Work with clients, technical staff and vendors on service request fulfillment, network implementation, optimization, and ongoing management.
• Troubleshoot system failures escalating to senior technicians or vendors as appropriate; monitor incoming incident reports and work with other departments and end users to resolve problems.
• Participate in an after-hours Tier 2 on-call rotation responding to network outage emergencies as defined in the department’s standard operating procedures; serves as the initial emergency escalation contact for Tier 1 (help desk) support.
• Develop and maintain documentation for network systems to be used by other engineers or the university community.
• Ensure the security of the university’s network by implementing the policies and practices that prevent and monitor unauthorized access, misuse or denial of service to a computer or other network-accessible resources.
• Serve as a competent professional sharing attained knowledge with peers.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Associate's Degree in Computer Science, Information Technology, Computer Engineering, or related field.
• Four (4) years of relevant education, experience and/or other specialized training can fulfill minimum education and experience requirements.

Required Trainings/Certifications

Valid driver's license with an acceptable record.

Required Experience

• Two (2) years of intermediate to advanced level experience working with networking hardware and software including network design and implementation.
• Possess a thorough understanding of commonly used networking concepts, practices, and procedures.

Additional Qualifications Considered

• Associate level (CCNA, CWNA) or higher industry certification (can be substituted for experience).
• CCNA Certification.

Physical Requirements/Work Environment

• Sitting - Continuously
• Repetitive hand motion (such as typing) - Continuously
• Hearing, listening - Continuously
• Talking - Often
• Standing - Often
• Walking - Often
• Bending - Seldom
• Stooping - Seldom
• Climbing stairs/ladders - Seldom
• Kneeling, squatting - Seldom
• Crouching - Seldom
• Crawling - Seldom
• Reaching overhead - Seldom
• Pulling, pushing - Seldom
• Lifting - up to 20 pounds - Often
• Lifting - up to 50 pounds - Often
• Lifting - over 50 pounds - Seldom

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

• Vacation and sick time
• 11 paid holidays and additional end-of-year paid time off (Winter Season Days)
• 6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

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