Office Assistant 1 (Keyboarding)- REOC- NY HELPS

SUMMARY

The Office Assistant 1 provides clerical support for the Admissions office by answering large volumes of phone calls, returning voicemails, replying to applicant emails, processing admissions mail, greeting students/applicants, and providing basic program information to prospective students.

JOB FUNCTIONS

• Answers telephones
• Returns voicemail messages with 24-48 hours
• Provides program information to prospective students
• Updates applicant/student demographic information in BANNER as needed
• Provides back up to Admissions Staff Assistant with entering applicant test scores
• Assists Staff Assistant with test and registration correspondence
• Scans documents as needed
• Completes other projects assigned by supervisor

REQUIREMENTS

Minimum Qualifications: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS): There are no minimum education or experience requirements for this title.

COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS): Candidates must have permanent appointment in an Office Assistant 1 NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 Full-Time, Brockport location.

Preferred Qualifications: Bilingual in English /Spanish