"Office Assistant 3"

Job Summary:

Introduction/ Job Summary

The Office of Enrollment Services at Eastern Washington University seeks two (2) part-time Office Assistant III to support Enrollment Business Operations—the behind-the-scenes work that keeps enrollment systems compliant, coordinated, and functioning effectively.

Enrollment Business Operations designs and maintains the operational processes that enable Enrollment Services units—including Admissions, Financial Aid, EWU in the High School, Running Start, Summer Session, and Enrollment Communications—to do their work well. While this role is not student-facing, the accuracy, consistency, and continuity of this work directly support the university’s ability to serve students equitably and responsibly.

The Office Assistant III provides administrative and operational support for the Enrollment Services unit. Responsibilities include front-office support for the AVP office, responding to internal and external inquiries, processing financial and travel transactions, maintaining confidential records, and assisting with unit-wide events and special projects. The position supports both routine operational work and time-bound initiatives that are essential to enrollment activity and fiscal compliance.

Working closely with the Enrollment Administrative Officer & Assistant to the Associate Vice President, the Office Assistant III helps maintain workflows that ensure operational continuity and institutional reliability. The role collaborates regularly with Enrollment Services staff, campus partners, and external vendors, requiring clear communication, discretion, and a working knowledge of university policies and procedures.

This is an in-person position on our beautiful Cheney, Washington campus.

This position is part-time (up to 950 hours per year), and is well-suited for someone who values purposeful, detail-oriented work that supports a public university’s mission from behind the scenes. Successful candidates are organized, proactive, and collaborative, with sound judgment, curiosity, and an appreciation for work that may be largely invisible—but is essential to the institution’s success. If you enjoy contributing to meaningful outcomes without being in the spotlight, this role offers the chance to make a real impact.

The pay for this position is $18 to $20 per hour. PEBB benefits may be available after 6 months of employment.

About Enrollment Services Enrollment Services supports Eastern Washington University’s mission by providing exceptional service to students, families, faculty, staff, and community partners while contributing to a university centered on student learning and success. As a member of the Enrollment Services team, you’ll experience professional engagement and coaching as outlined in the Gallup model, and we’ll work to identify and develop your strengths as part of a professional growth plan. Our team is one of the most transparent and mission-critical units on campus, so you’ll be held to a high standard and encouraged to share your opinion and insights about how we can better serve students and colleagues. Each team has clear and documented goals and priorities, and while we sometimes have to react to the situations we encounter, our work is largely proactive. You can trust your team to prioritize efficiency, effectiveness, and employee wellbeing. For more information about us and all the services we provide, visit our website.

Applications will be accepted until April 5, 2026. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications:

• High School Diploma or GED.
• Two years of progressively responsible administrative or office support experience, or equivalent experience.
• Demonstrated ability to work respectfully and effectively with individuals from a wide range of backgrounds, experiences, and perspectives
• Ability to manage multiple tasks, maintain attention to detail, and meet established deadlines.
• Ability to communicate clearly and professionally, both orally and in writing.
• Ability to understand and follow ethical standards, regulations, policies, and procedures governing university operations and state resource management.
• Ability to work independently with minimal supervision and collaboratively as part of a team.
• Proficiency with standard office software and technology, including Microsoft Office, Adobe Acrobat Pro, Google Workspace, and routine use of computers and mobile devices.

Preferred Qualifications:

• Associate’s or Bachelor’s degree, or equivalent experience.
• Experience with Adobe Creative Cloud, Tableau, relational databases, or similar systems.
• Experience supporting projects or administrative initiatives from planning through completion.
• Familiarity with Higher Education administrative systems, policies, or business practices.

Job Duties:

Administrative & Fiscal Support (30%) ● Perform skilled administrative and operational support work for Enrollment Business Operations, following established university and state procedures. ● Process purchasing and payment transactions using approved methods, including P-Card transactions, purchase requisitions, invoice processing, and reimbursement documentation. ● Maintain accurate financial records, track expenditures, and assist with month-end budget review and reconciliation activities as directed. ● Maintain P-Card documentation, conduct transaction reviews, and complete month-end reconciliations for Enrollment Services P-Cards in accordance with policy and documentation standards. ● Assist with drafting and processing service agreements, invoices, IDPOs, Journal Vouchers, A19 documents, and staff reimbursements in collaboration with department partners. ● Maintain confidential financial and departmental records in compliance with FERPA, document retention schedules, and best practices. ● Identify discrepancies or procedural issues related to expenditures or purchasing and communicate concerns to the supervisor for resolution. ● Participate in periodic review of departmental procedures and training materials, providing input and identifying opportunities for updates based on accuracy, efficiency, and changes to policy.Percent of Time: 30

Travel Administration (Approximately 60%) ● Provide administrative coordination for Enrollment Services travel activities, with emphasis on Admissions and Dual Enrollment recruitment travel. ● Maintain awareness of the unit’s annual travel calendar to support timely planning and coordination. ● Communicate with staff regarding travel needs and arrange transportation, lodging, and registrations using university-approved vendors and protocols. ● Maintain CTA card documentation and complete timely monthly reconciliations in accordance with departmental and Travel Accounting requirements. ● Prepare Advance and Expense reports in the Concur travel and expense management system within established timelines. ● Compile documentation and assist with preparation of quarterly or annual recruitment travel reports as directed. ● Remain current on travel accounting policies, procedures, and system updates as they relate to assigned duties. ● Assist with reviewing and updating department-issued travel training materials to ensure clarity and compliance.Percent of Time: 60

General Office Support (Approximately 10%) ● Provide general administrative support for Enrollment Services operations, including drafting correspondence and proofreading confidential documents and materials. ● Develop and maintain effective working relationships with Enrollment Services staff, campus partners, and external vendors. ● Conduct annual review of unit technology inventory, verify assignments, and coordinate surplus of inactive equipment. ● Maintain proficiency with office systems, software, and tools required for day-to-day operations. ● Provide limited backup support for front-desk or recruitment-related activities as needed. ● Perform other duties as assigned within the scope of the classification. Position Details ● Part-time, non-student, non-benefited position. ● Limited to a maximum of 950 hours per year. ● Schedule to be determined based on operational needs. ● This position is primarily behind the scenes and is not a student-facing role. ● Work is assigned within defined procedures and timelines and is structured to align with the position’s hourly limits.Percent of Time: 10

Conditions of Employment:

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

This is an in-person position on our Cheney campus.

The successful candidate must be to submit proof of MMR vaccination or titer, and be able to lift up to 25 pounds.

We are unable to provide sponsorship at this time.

Salary Information:

The hourly wage for this position is $18.00 (minimum) up to $20.00. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date:

03/23/2026

Closing Date:

4/5/2026

Special Instructions to Applicants:

Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.