"Office Assistant"

THIS POSITION IS ONLY OPEN TO CCA STUDENTS WHO ARE ELIGIBLE FOR WORK-STUDY. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT 303-360-4709 OR FINANCIALAID@CCAURORA.EDU. IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR APPLICATION WILL NOT BE CONSIDERED.

The Office Assistant (OA) will support Testing Specialists to administer exams and assist exam candidates. The OA will ensure a professional check-in/check-out process for all exam candidates by managing online platforms and hardcopy paperwork. Additional duties include scheduling/importing exams, managing phone calls, and answering exam-specific questions. The OA is expected to learn and follow both the Testing Centers guidelines and exam-specific/vendor guidelines. In addition, the OA will be required to successfully complete proctor certification for multiple vendors.

JOB DUTIES

• Greet exam candidates cordially and professionally
• Check-in exam candidates by verifying identification, entering data in Registerblast and / or vendor platforms, and processing vendor / exam-specific paperwork
• Guide exam candidates in safely storing and retrieving their personal belongings in lockers
• Check-out exam candidates and print exam scores as needed
• File paperwork by vendor and exam type
• Answer phones and return calls as needed

MINIMUM QUALIFICATIONS

• Professional and friendly attitude
• Excellent communication skills
• Bilingual or multilingual is a plus
• Punctual and detail-oriented
• Familiarity with computers and MS Office
• Willingness to learn TC systems and exam / vendors requirements
• The ability to learn and work both independently and as a member of the team
• The ability and willingness to take direction and to grow professionally
• Availability Monday – Friday, 8:30am – 5:00pm

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