Office Assistant, Senior - Student Health Services

JOB PURPOSE

Perform general office support tasks including basic data entry, light bookkeeping, scheduling and/or reception duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform basic office support tasks under general supervision. Compose correspondence and serve as an internal resource in college or department.
Discuss problem accounts or billing issues for problem resolution; refer difficult or complicated issues to supervisor.
Provide data entry; modify or correct designated information on the mainframe; retrieve data using pre-written programs or requiring minor program modifications; schedule, monitor and correct computer printout reports; assist in maintaining accurate and regularly run computer-generated reports.
Set up and use a variety of specialized typing formats; type detailed and/or technical data.
Perform customer relations receptionist duties, screen calls and individuals, and make appointments.
Proofread and edit own work, or the work of others, to correct errors in grammar, punctuation, spelling, sentence and paragraph structure.
Provide resolution to forms processing problems.
Maintain complex hard copy and/or computer filing systems including creating, editing, and purging information according to University, state and federal regulations.
Schedule meetings and room arrangements for conferences, seminars, workshops, or special functions including choice of menu items, room reservations, and arranging for equipment such as overhead projectors, video equipment or sound systems; make travel reservations and prepare travel vouchers.

Education: High School Diploma or GED

Experience: 1 year progressively responsible work-related experience

Previous medical office experience.