Office Clerk II, Financial Aid

Office Clerk II, Financial Aid

Company: Monroe Community College

Job Location: Rochester, 14623

Category: Financial Aid

Type: Full-Time

Company Description:

Monroe Community College is a unit of the State University of New York (SUNY) and is one of only nineteen community colleges across North America selected for board membership in the League for Innovation in the Community College. Founded in 1961, MCC prides itself on providing an affordable, quality education for more than 8,500 students in the Rochester area. MCC is a large institution offering over 100 programs across two main campuses, two specialized centers, and various community sites.

Monroe Community College expects and upholds equity, inclusion, and a sense of belonging in our educational programs, policies, campus life, employment, and community involvement. We believe diversity enriches our lives and leads to understanding and appreciating our differences and commonalities. To achieve academic and institutional excellence, we actively recruit, engage, and retain students, faculty, staff, and community partners who represent the diversity of our region, nation, and world. MCC embraces inclusion and diversity, offering activities and programs to enhance the personal and professional development of faculty, staff, and students. The College welcomes candidates committed to MCC's mission of access, academic excellence, and a desire to work in a diverse and dynamic environment.

Job Description:

Job Function:

This position provides financial aid services to students through phone, in person, and email. The clerk works cooperatively as part of a team in a fast-paced, dynamic office. This position will also process financial aid forms and follow general office procedures. Additional duties are assigned as well.

Primary Functions:

• Provide customer service via phone, in person, and email.
• Works independently to perform various clerical tasks.
• Compiles, inputs, and prepares a variety of information using technology and software systems.
• Maintains confidential information and records for financial aid applicants.
• Assist students and families through the financial aid process.
• Occasional Evening or Saturday Hours.

Secondary Functions:

• Communicate with and refer students to other college departments as applicable.
• Oversee student employees on various tasks.

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity, and inclusion to better serve students.

Requirements:

Required Qualifications:

• Must currently hold the Office Clerk II title for Monroe County, OR meet the minimum requirements below:
• Graduation from high school or possession of an equivalency diploma, plus EITHER:
• (A) Graduation with an Associate's degree or successful completion of at least sixty credit hours from a college or university; OR
• (B) Two years paid full-time or its part-time equivalent office clerical or secretarial experience.

Preferred Qualifications:

• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:

Job Type: Full-Time

Hours: 8:45 am to 4:45 pm

Salary: $40,991.65 with a pay increment increase after 6 months with supervisor approval.

Pay Transparency Disclaimer: The posted salary range represents the full salary scale for this position, which includes all pay steps within the range. The starting salary for all new hires is typically at the entry-level figure, as determined by the step placement of the Collective Bargaining Agreement. Progression through the range occurs over time based on established criteria such as length of service and performance. This range is provided to give applicants an understanding of the potential earnings over the course of a career in this role.

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedules. The availability of flexible work arrangements varies by division, department, and position, based on business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.

Application Instructions:

Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

The following documents MUST be submitted to be considered for this position:

1. Resume/CV
2. Cover Letter

Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.