Description
Hampton University’s Workforce Development Enterprise (WDE) is
seeking an Office Manager to provide administrative and operational
support for WDE activities located 2 Eaton Street and to coordinate
closely with the administrative staff at the Community Health &
Vocational Center (CHVC). The Office Manager will support daily
office operations, purchasing and requisitions, scheduling, records
management, customer service, program administration, technology
systems, and communication across WDE locations.
Examples of Duties
- Manage daily administrative operations for WDE’s Eaton Street
locations, including Suites 1000, 1100, and 1400.
Serve as the primary administrative point of contact for
visitors, students, instructors, vendors, partners, and university
personnel.
Coordinate regularly with the administrative staff at CHVC to
maintain consistent WDE processes, records, communications, and
administrative procedures.
Prepare and process purchase requisitions, invoices, vendor
documentation, and related procurement records.
Track purchases, orders, approvals, deliveries, and outstanding
procurement items.
Maintain organized financial and purchasing documentation in
accordance with University procedures.
Manage calendars, meetings, appointments, room scheduling, and
administrative requests.
Prepare correspondence, reports, meeting materials, forms, and
other administrative documents.
Maintain organized electronic and physical records for WDE
programs and operations.
Assist with student and instructor communications, course
logistics, attendance documentation, and program records.
Support onboarding and administrative processing for
instructors, contractors, and staff.
Utilize WDE technology systems for scheduling, records,
communications, customer relationship management, and program
administration.
Assist with facility access, room readiness, signage, visitor
coordination, and day-to-day operational needs.
Support events, workshops, training programs, employer
meetings, and other WDE activities.
Maintain professional front-office operations and ensure timely
response to telephone, email, and in-person inquiries.
Perform other duties as assigned by WDE leadership.
Typical Qualifications
- Associate degree in Business Administration, Office
Administration, Management, Information Technology, or a related
field required; bachelor’s degree preferred.
- Minimum three years of progressively responsible administrative
or office management experience.
- Demonstrated experience preparing and processing purchase
requisitions, invoices, and vendor documentation.
- Experience supporting multiple departments, programs, or
locations preferred.
- Strong organizational, communication, customer service, and
problem-solving skills.
- Experience in higher education, workforce development, training
programs, or a comparable environment preferred.
Supplemental Information
- Strong technical proficiency and ability to learn and
effectively use multiple software platforms and enterprise
systems.
- Proficiency with Microsoft Office, electronic recordkeeping
systems, scheduling platforms, databases, and web-based
administrative systems.
- Ability to work with CRM, learning management, procurement,
scheduling, and other business technology platforms.
- Ability to troubleshoot basic computer, printer, audiovisual,
software, and office technology issues and communicate effectively
with technical support personnel.
- Demonstrated knowledge of purchase requisition and procurement
processes.
- Strong attention to detail in processing financial and
purchasing documentation.
- Ability to work independently while coordinating effectively
with staff across multiple WDE locations.
- Ability to maintain confidentiality and exercise sound
professional judgment.
- Strong written and verbal communication skills.
- Ability to organize records, monitor deadlines, track
outstanding actions, and follow established University and WDE
procedures.
- Ability to provide consistent administrative coverage for Eaton
Street operations while collaborating with CHVC administrative
personnel.
- Occasional evening or weekend support may be required for WDE
programs and events.
