"Office of Institutional Engagement Coordinator"

Job Summary

Reporting directly to the Director of the Office of Institutional Engagement (OIE), the Coordinator of OIE supports the Director in the design and implementation of initiatives and programs out of the office, including employee education and mentoring, and continuous improvement through assessment strategies. This role works closely with the Director for the delivery of workshops, events, and initiatives that advance workforce engagement and professional development. The Coordinator ensures consistent tracking and analysis of program data, particularly focusing on the department's learning management system (LMS) and mentoring program customer relationship management (CRM) platform. A central part of this role will be to collaborate with key campus stakeholders for cross-departmental and cross-functional programming. The position also leads efforts to promote system and process standardization across the university through training and educational sessions. The Coordinator may supervise, directly or indirectly, graduate assistants, student workers, practicum students, and/or interns.

Responsibilities

• Collaborate with the Director to create, implement, and assess OIE employee engagement opportunities for employee training and development
• Design, implement, and maintain tools and processes for collecting and analyzing program data, ensuring quality and reliability
• Lead assessment and optimization of the LMS used for employee education and the CRM used for the mentoring program to identify and address skills and knowledge gaps
• Partner with internal and external stakeholders to develop, implement, and assess campus-wide program initiatives, such as the Employee Engagement Survey, Extended Employee Orientation, and the University Mentoring Program
• Develop and deliver workshops and educational sessions to university departments to promote effective use of standardized systems and processes
• Prepare dashboards, reports, presentations, and other media and print materials that communicate program outcomes and alignment with leadership scorecards and strategic goals
• Provide administrative oversight and management of the operations of the Office

Required Qualifications

Educational Requirements

• Bachelor's Degree

Required Experience

• Two (2) or more years of related work experience which could include professional work experience, graduate assistantship experience, and/or appropriate collegiate experience
• Presentation or facilitation experience
• Experience in data analysis, assessment design, and reporting, preferably within educational or professional development contexts
• Experience in program or event coordination, preferably in an educational or professional development setting
• Familiarity with LMS and CRM platforms, or ability to quickly learn specialized software

Preferred Qualifications

Additional Preferred Qualifications

• Strong communication skills with the ability to lead training and educational sessions
• Collaborative mindset and ability to work alongside leadership to shape assessment priorities
• Ability to work both independently and collaboratively with leadership
• High attention to detail and commitment to data integrity

Preferred Educational Qualifications

• Master's Degree

Preferred Experience

• Experience working in student affairs, student success, or enrollment management
• Experience in community development

Proposed Salary

$20.71 - $23.79 per hour

This is a non-exempt position paid on a biweekly basis

Required Documents to Attach

• Resume
• Two (2) Professional References

Optional Documents to Attach

• Cover Letter

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

October 20, 2025

Application review may begin as early as September 26, 2025.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Equal Employment Opportunity

Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation
• Work generally performed in an office environment
• Workweek may occasionally extend beyond 40 hours
• Travel may be required