Online Student Success Advisor (2 Positions)

SJSU Online represents San José State University’s commitment to provide fully online access to higher education for working adult learners striving to advance their education and obtain their bachelor’s degree. The Online Student Success Advisor will support the enrollment, retention, and engagement of SJSU Online students. Under the general supervision of the Managing Director of the SJSU Online Student Success Center, the Online Student Success Advisor will provide academic advising and success coaching while building relationships with online students, monitoring their academic progress, providing proactive outreach, and connecting students to appropriate University resources to foster student success. Working with the center team, the advisor also participates in assessment processes, provides professional advising support for recruiting and orienting new students, and supports University initiatives on retention, persistence, and graduation.