Operations Coordinator

University of Oxford - Said Business School

Permanent, full time (36.5 hours per week)

We are looking for an organised and proactive Operations Coordinator to join the Learning Delivery and Experience (Student and Academic Success) division within the innovative Oxford Said Online (OSO) team.

OSO is the online education initiative of Said Business School, delivering world-class programmes in a fully digital format that combine academic excellence with an engaging, collaborative learner experience.

As Operations Coordinator, you will play a vital role in ensuring the smooth delivery of our online programmes. You’ll oversee a variety of administrative and operational processes, from scheduling live online sessions to supporting programme delivery, financial coordination and process improvements.

Key responsibilities:

• Supporting online programme delivery through process management, documentation and cross-team collaboration.
• Monitoring learner engagement through platform metrics and analytics, collating data and reporting to support continuous improvement.
• Raising Purchase Orders via Oracle and assisting with recruitment administration.
• Maintaining and updating guides, workflows and checklists to ensure operational efficiency.

You will be proactive and detail-oriented with strong organisational and time management skills, able to manage operational and administrative processes independently in a digital-first environment. You will have excellent written and verbal communication skills and be confident using tools such as Microsoft Office and Zoom.

You must have the Right to Work within the UK as this position may not amount to enough points under the points-based immigration system in the UK. For more information please visit: www.jobs.ox.ac.uk/pre-employment-checks.

Further information on this role can be found in the job description.

At Said Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.

We offer very generous benefits, some of which are:

• Generous holiday allowance of 38 days including bank holidays
• Hybrid working
• Membership of the Oxford staff pension scheme
• Discounted bus travel
• Subsidised onsite catering
• Cycle loan scheme
• Plus, many other University benefits

All applications must include a CV, Supporting Statement/Cover Letter and a short video submission.

The video should show you responding to the following questions:

• What type of work environment brings out the best in you, and how do you thrive within it?
• Tell us about a process, workflow or system you improved. What was inefficient, what did you change, and what difference did it make?

The video is a mandatory aspect of the application process and is intended to complement your CV and cover letter. It should be no more than 90 seconds in total, and you may divide your time between the questions as you see fit.

The video does not need to be professionally produced. We are interested in your responses and clarity of communication, not production quality.

To upload your video, please copy and paste the following URL into a new tab:

https://said-my.sharepoint.com/:f:/g/personal/katrina_galsworthy_sbs_ox_ac_uk/IgCDnNqmkodHRI3n9jN0nAZvAUQm2F6cbz5CESSnrEOu-d0

For further guidance and support, please visit www.jobs.ox.ac.uk/how-to-apply.

The closing date for applications is Friday 27th February 2026 at 12:00 noon. Online first interviews will likely take place on Wednesday 11th March 2026. In-person second interviews will likely take place on Tuesday 17th March 2026. Please note, this vacancy may close earlier than advertised if we receive a high number of suitable applications.