Oversee the documentation of maintenance requests, incident
reports, and other relevant records.
Ensure compliance with university policies and federal
regulations related to student housing.
Prepare and submit regular reports on housing occupancy,
maintenance issues, and other relevant metrics.
Facilities Management
- Coordinate with Facilities Services to ensure timely resolution
of facility-related issues.
- Conduct regular inspections of residence halls to identify
maintenance needs and safety concerns.
- Oversee the implementation of preventative maintenance
programs.
Student Support and Community Building
- Serve as the point of contact for community complex, to provide
a welcoming environment for students and visitors
- Provide point of contact support for students regarding
housing, living, or facilities concerns.
- Oversee student worker coverage of area offices
- Manage move-in and move-out process and building preparedness
for a complex of communities.
- Serve as a conduct officer for health and safety violations,
and low-level student handbook violations
- Collaborate with other university departments to enhance
student support services.
Emergency Management
- Schedules can include evening operations management, including
conducting rounds to ensure the safety and security of a group of
residential complexes as needed.
- Coordinate with campus security and emergency services as
needed.
Supervision and Staff Development
- Supervise a team of student workers
- Conduct regular meetings and training sessions for staff
members.
- Provide training and developmental opportunities for Resident
Assistants throughout the year.
- Assist in the recruitment and selection of new staff
members.
Qualifications
Education: Bachelor's degree
Experience: Experience with higher education, facilities
management, operational functions, and/or community
development.
Skills:
- Strong organizational and administrative skills.
- Excellent interpersonal and communication skills.
- Ability to handle emergencies calmly and effectively.
- Proficiency in student housing management software, Maxient,
and Workday.
Position Type
General Administration
Additional Information
Northeastern University considers factors such as candidate work
experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit
eligible employees. This includes medical, vision, dental, paid
time off, tuition assistance, wellness & life, retirement- as
well as commuting & transportation. Visit
https://hr.northeastern.edu/benefits/ for
more information.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
law.
Compensation Grade/Pay Type:
106H
Expected Hiring Range:
$23.37 - $32.14
With the pay range(s) shown above, the starting salary will depend
on several factors, which may include your education, experience,
location, knowledge and expertise, and skills as well as a pay
comparison to similarly-situated employees already in the role.
Salary ranges are reviewed regularly and are subject to
change.
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Operations-Coordinator--Residential-Life_R142412
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