"Operations Management Program Lead"

About the Job

The Operations Management Program Lead is a temporary, part-time, non-tenured position for our Professional Development and Lifelong Learning Programs. The Program Lead is responsible for aligning the program with the skill needs in the program’s industry or occupation. This will include participating in interviews with other industry experts, recommending program-level curriculum (i.e. program name, program description, program outcomes, outcomes for the courses that comprise the program), participating in course developer and instructor search committees, advising course developers and instructors, and recommending program and course revisions.

The Operations Management certificate will be a non-credit certificate program. It will consist of 2-4 courses. This certificate will provide the essential skills to effectively serve as an operations manager. Each course will be 4-8 weeks in length and include 4-5 hours of asynchronous learning per week and a 60-90 Zoom session each week. In general, information will be delivered using asynchronous media (e.g. recorded video) and synchronous sessions will be used for interactive conversation and activities that invite learners to engage and apply information. Learners will be assessed using authentic assessments that simulate real-world application of skills.

The Program Lead will be initially appointed for a 4-month period during the design phase of the program. That initial appointment may be extended into a development phase and an ongoing annual appointment.

*Please note, we are not offering H-1B or Green Card sponsorship for this position.

MAJOR RESPONSIBILITIES

Design and Revise Program Curriculum 70%

1. Create and update program description.
2. Create and update clear, succinct, and measurable program outcomes.
3. Create and update a list of required and/or elective courses in the program
4. Write course descriptions and outcomes so the courses are aligned with the program outcomes
5. Annually review and revise the program-level curriculum, including: program description, program outcomes, the list of required and/or elective courses in the program, course names, course descriptions, and course outcomes.
6. Annually review each course in the program and collaborate with instructors to make changes based on learner feedback, instructor feedback, and industry changes
7. Follow the requirements laid out in the course development handbook.
8. Assist with developing solutions for workforce development clients

Advise Course SMEs and Instructors 30%

1. Collaborate with course SMEs and instructors to programmatically align courses
2. Participate in course SME and instructor searches as appropriate

Qualifications

Required Qualifications

• Bachelors degree
• Four years of work experience related to the subject matter
• A demonstrated commitment to creating an inclusive environment that serves a diverse community within a professional setting
• Deep knowledge of the program subject matter
• Ability to explain concepts in ways that help others learn
• Ability to provide feedback that both encourages and helps learners develop knowledge, skills, and abilities.
• Strong verbal and written communication skills

Preferred Qualifications

• Masters degree and at least six or more years of work experience related to the subject matter
• Knowledge of curriculum design and adult learning principles
• Ability to evaluate assessments (e.g. course projects) to determine if they demonstrate achievement of course learning outcomes.
• Experience teaching adult learners in both live and asynchronous contexts
• Experience developing and/or teaching topics related to AI for Digital Marketing
• Experience developing or revising adult education programs (credit or noncredit)

About the Department

In CCAPS you’ll find a flexible, hybrid work environment and supportive colleagues who are committed to empowering lifelong learners to achieve their educational goals in a learner-centric environment where diverse ideas, backgrounds, and identities are embraced.

CCAPS has a large and diverse portfolio of program offerings, including bachelor’s and master’s degrees, professional development offerings for practitioners, pre-college programs for high school students, English language programs, and lifelong learning for personal enrichment. Across all the work done in and by CCAPS, we strive daily to live our core values of Access, Learning, Inclusivity, Collaboration, and Excellence.

Pay and Benefits

Pay Range: During the design phase of the program (4 months), this will be a .08 FTE appointment. Compensation for this 4-month phase is $2,050.

If the program is approved for development, the appointment may be extended to an annual appointment at .05 FTE. Compensation for the annual appointment is $4,200/yr.

The Program Lead may also be appointed to develop and teach one or more courses in the program for additional pay if the program is approved for development. The additional pay for course development and instruction will depend on the length of the course as determined in the program design phase.

The following table represents the current course development and instruction compensation rates.

Course Development and Instruction Compensation
Course Length | Course Development | Course Instruction
20 hour (2 CEU) courses | $4,000 | $2,162
30 hour (3 CEU) courses | $5,400 | $2,713

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Please address all required qualifications in either your cover letter or CV/Resume in order to be fully considered for the position.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).