"Receptionist, Adult Education Center"

Job Details

About Cape Cod Community College:

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do.

For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value.

The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.

Job Description:

GENERAL STATEMENT OF RESPONSIBILITIES:

The Receptionist serves as a primary point of communication at the front desk of the Adult Education Center (AEC) in Hyannis. The Adult Education Center (AEC) provides no-cost education services on Cape Cod and the Islands to individuals 16 years of age or older, with remote high school equivalency prep classes and in person English as a Second language classes. In addition, the Center for Community and Professional Education (CCAPE) provides a multitude of educational resources catering to individuals, businesses and organizations. The Receptionist will assist in the effective operation of the front desk in a busy academic environment answering the phone and directing calls to the appropriate offices, greeting students, staff, and the public, and directing them to their destination. Additional responsibilities will include but not be limited to copying, preparing mailings, folders, test materials, etc., and assisting students with applications for enrollment.

Requirements:

MINIMUM QUALIFICATIONS:

1. High School Diploma.
2. Two years of full-time or equivalent part-time experience as office receptionist or in customer service.
3. Familiarity with security procedures in an academic environment.
4. One year of experience that includes frequent use of basic computer skills using Microsoft Office with a high degree of accuracy.
5. Experience with database management with a high degree of accuracy.
6. Excellent customer service skills.
7. High level of organizational and communication skills.
8. Demonstrated attention to detail.
9. Enthusiasm for working effectively in a global, multicultural academic setting with a diverse population of students, administrators, and faculty, as well as the public and local business organizations.
10. Ability to produce work using strong problem-solving skills and an ability to prioritize projects to meet deadlines.
11. Must be available for day and evening shifts.
12. Flexibility to occasionally alter schedule when coverage is needed.
13. Unrestricted authorization to work in the United States.

ADDITIONAL PREFERRED QUALIFICATION:

Bilingual language skills (reading, writing, listening & speaking) preferably in Portuguese and/or Spanish and English.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to upload a separate statement to define precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

COMPENSATION: $20.00 per hour, up to 18 hours per week. Part-time, non-benefitted. Non-Unit position, year-round.

APPLICATION DEADLINE: Immediate need; applications reviewed upon receipt.

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2026 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College cannot consider applicants who do not have the ability to work in the United States without assistance from the employer.

Application Instructions:

**ALL APPLICATION MATERIALS MUST BE SUBMITTED ELECTRONICALLY IN ORDER TO BE CONSIDERED.**

Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents: a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification). Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts.