"Operations Manager - School of Art"

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Salary Range
$68,000.00 - $120,500.00

The Yale School of Art (SoA) is a professional graduate school at Yale University that provides rigorous studio-based art education to both enrolled graduate students as well as undergraduate students enrolled in Yale College. The Operations Manager reports to the Lead Administrator (LA) and works within the leadership structure of the school to ensure the integrity of the financial, human resources, and administrative operations. The Operations Manager's responsibilities include: Manage all aspects of student employment from job creation to ensuring accurate pay and budget monitoring, Provides support to unit's Dean/Director/Chair for financial inquiries. Identifies available financial resources (current/future) and recommends how to deploy efficiently to support unit objectives. Provides comprehensive financial information, analysis and reporting to monitor and evaluate the application of the unit’s financial resources, e.g. performance against budget. Complete the monthly financial review checklist.

Partners with the Lead Administrator to build financial plans for the unit. Assist the lead administrator with the input of the annual and long-range budgets.

Create job requisitions in Workday and assist in facilitating the onboarding process for new staff.

Required Skills and Abilities

1. Strong strategic leadership, supervisory, problem solving, team building and customer service skills. Highly motivated solution-oriented individual and a strong self-starter
2. Demonstrated ability to manage relationships and influence outcomes, ensuring effective collaboration and customer service in addition to the ability to lead and work calmly, effectively and flexibly in a busy office environment while respecting the diversity of staff, students, faculty and other professionals.
3. Aptitude for data analysis and the ability to create and present reports to non-financial stakeholders.
4. Ability to work with conflicting demands, time pressures and deadlines with a high level of accuracy and strong attention to detail.
5. Experience with Yale's faculty appointment process and cycle.

Preferred Skills and Abilities

1. Prior work experience within Yale University or within the field of higher education
2. Demonstrated experience with Yale University financial and administrative systems (e.g.Workday) and knowledge of relevant processes and policies.
3. Proficiency in Yale Budgeting Tool (YBT)

Principal Responsibilities

1. Administrative Services Manager: Provides efficient and effective delivery and integration of all administrative services (academic, financial, research and/or clinical) for which (s)he is accountable . Serves as the unit's point of contact to/from service providers (e.g. Facilities, HR, IT, Procurement, Student Services and Faculty Affairs), ensuring that providers are apprised of unit needs and relevant information, and taking action where needed. Monitors the adequacy of service delivered by outside providers. Escalates issues or concerns related to administrative and operational services to the LA. 2. Financial Analyst and Manager: Partners with the LA to build financial plans for the unit. Provides comprehensive financial information, analysis and reporting to monitor and evaluate the application of the unit’s financial resources, e.g. performance against budget. Recommends adjustments and takes action as appropriate. Oversees daily financial monitoring and authorizes transactions per policy. Provides support to unit's Dean/Director/Chair for financial inquiries. Identifies available financial resources (current/future), and recommends how to deploy efficiently to support unit objectives. Prepares all funds budgets, including gathering historical information, providing analysis and quality control. Helps the unit, including faculty, research and analyze funding challenges and opportunities and presents possible options with LA. 3. Risk Manager: Implements and maintains strong internal controls in areas of assigned responsibility to provide reasonable assurance of effective and appropriate resource use, accurate financial information, and adherence to contractual obligations and agreements, policies, procedures, and external regulatory requirements. Takes corrective action in order to protect Yale’s assets, resources, information and reputation. Identifies, communicates, and addresses issues/concerns in a timely and appropriate manner. Ensures all faculty and staff are knowledgeable of the regulations, polices, procedures and Yale requirements as they pertain to their scope of activity. Escalates issues to the LA as appropriate. 4. University Citizen: Connects the unit and University through communication, alignment of priorities, implementation of initiatives, and active engagement in University administrative priorities. Engages in initiatives generated by the LA and the University. Represents unit needs, challenges, and opportunities at the LA and/or University level. Creates opportunities to enhance the image and value of the unit. Shares knowledge and best practices with others. 5. Talent Manager and Developer: Utilizes effective practices for attracting, retaining, and developing high quality Business Office talent and other unit non-faculty personnel as assigned. Works with HR partners to participate in selection, performance management and career development processes, as well as to address employee relations issues in line with University guidelines and contractual agreements. Partners with the LA in the assessment of current unit non-faculty personnel and future talent needs. Makes recommendations for the movement of administrative talent and the development of Business Operations staff. Cultivates a diversity of backgrounds and perspectives in the unit. 6. Strategic Resource: Partners with the LA (and, when appropriate, with the Dean/Director/Chair) to shape the unit's administrative and operational priorities and support strategic planning process. Translates unit strategy into actions. Recommends resources needed to achieve short-term and long-term goals and identifies any factors that may impact the unit’s ability to successfully meet its mission and goals. Assesses level of financial and non-financial resources available for the unit to achieve its goals, e.g., funding, space, technology, staff capabilities and capacity. Recognizes and raises potential issues, ideas and solutions to LA.

Required Education and Experience
Bachelor’s degree and minimum three years of related experience including demonstrated leadership, project management and/or supervisory experience; or equivalent combination of education and related experience. Thorough working knowledge of accounting, financial reporting and analysis, preferred: fund accounting. Experience preparing budgets, forecasts and financial plans; experience integrating multiple pieces of financial information to identify themes, trends, and issues. Demonstrated experience in managing relationships and influencing outcomes. Demonstrated creativity and effectiveness in a complex organization.

Job Category
Manager

Location
1156 Chapel Street, New Haven, Connecticut