Operations Manager - Turner Place

Job Description

The Operations Manager plays a pivotal role in ensuring the efficient and effective operation of a large university dining center, working under the direction of the Assistant Director and adhering to Virginia Tech Dining standards. This position is responsible for overseeing various aspects of restaurant management, including staff supervision, food handling and safety, sanitation, and guest satisfaction. The Operations Manager also plays a crucial role in leadership, training, and fostering a team environment. The Operations Manager will collaborate closely with the Assistant Director to maintain high-quality service and customer satisfaction while managing all operational and administrative aspects of the restaurant.

Required Qualifications

• High school diploma or equivalent.
• Previous experience in restaurant or food service management.
• Experience with employee relations, training, and performance evaluations.
• Proficiency in food safety regulations, including HACCP and ServeSafe.
• Strong organizational and time management skills.
• Flexibility to work in a dynamic and fast-paced environment.
• Commitment to maintaining high standards of quality, safety, and sanitation.

Preferred Qualifications

• Bachelor's degree in Hospitality Management, Food Service Management, related field, or significant management experience of similar position.
• Knowledge of Virginia Tech Dining policies.
• Strong leadership and communication skills.
• Excellent problem-solving and decision-making abilities.
• Commitment to maintaining high standards of quality, safety, and sanitation.