"Operations Support Officer"

Aston University - College Operations (EPS)

Location: Aston University Main Campus

Basis: Part Time (0.4)

An exciting opportunity has arisen to join Aston Business School as an Operations Support Officer on a part-time basis.

This role provides comprehensive administrative support across the School, acting as a key point of contact for staff, students, and visitors. The postholder will support senior academic leaders with diary management, meeting coordination, and confidential administrative tasks, while also servicing departmental meetings and maintaining essential systems such as noticeboards, distribution lists, and intranet updates. They will help ensure the smooth running of facilities by liaising with Estates, coordinating refurbishments, managing office allocations, and overseeing equipment and stationery needs. The role also contributes to event organisation, travel arrangements, visitor coordination, and general operational processes that underpin the School’s professional services.

Alongside day‑to‑day operations, the postholder will support recruitment activities, onboarding and offboarding processes, and provide guidance on expenses, casual worker appointments, and compliance requirements such as UKVI checks. They will play an active role in promoting health and safety, equality, diversity, inclusion, and sustainability across the School, working collaboratively with colleagues to uphold University policies and service standards. A commitment to professional development, flexibility, and teamwork is essential, as the role contributes to wider School priorities and provides cover during busy periods or staff absence.

Educated to at least GCSE level or equivalent, you will have substantial administrative experience within the higher education sector or equivalent. Excellent written and verbal communication skills are essential for the role, along with the ability to work without close supervision.

This role is campus-based, with some flexibility to work from home.

For further information and informal discussions about this post, please contact David Santoro (School Operations Manager, School of Computer Science and Digital Technologies).

What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• The role is offered as 'dynamic working', which means working both on campus and from home dependent on the activity. Further information on dynamic working can be found here.
• A generous annual leave scheme with 25 days of bookable leave and a further 13 days of bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers
• Great family-friendly policies
• On-site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found here

This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route.

See here for information about Skilled Worker eligibility criteria: https://www.gov.uk/skilled-worker-visa