Organisational Change Manager

Organisational Change Manager

Full-time, Fixed Term 12 Month position

HEW 9 + 17% Superannuation and Flexible Working Arrangements

Based at the Melbourne CBD campus, and hybrid ways of working

Position Summary

RMIT is seeking an experienced Change Manager to support a key initiative within the Student Experience Tapestry program — a major transformation that brings together multiple student‑facing systems and processes to create a more connected, seamless experience.

The project is focused on unifying how we capture, manage, and apply communication choices across the university (e.g. Prospective Students, and Alumni). Today, these settings are dispersed across systems and teams; this initiative will replace existing processes with a single, enterprise‑wide capability that applies consistent rules, improves data quality, and captures and honours customer choices across all relevant engagement points. The project will reduce manual operational effort, uplift compliance, and enable a more personalised communication experience.

As Change Manager, you will lead and deliver the end-to-end change approach, shaping the engagement, readiness, and adoption strategy. You’ll work closely with project team and stakeholders to ensure staff understand the new model, how to use it, and feel confident transitioning to an automated, governed processes.

Key Selection Criteria

• Minimum 4 years’ strong experience as an OCM practitioner.
• Experience in the application of an OCM methodology (such as PROSCI).
• Experience in OCM end-to-end delivery within projects including Change Impact Analysis, Communications, Engagement, and Learning/Training & Development fundamentals.
• Experience in managing change in complex, ambiguous, dynamic environments.
• Experience in developing and implementing OCM strategy for projects.
• Excellent stakeholder management, negotiation, facilitation and relationship skills, including the ability to work collaboratively with key stakeholders and develop effective relationships with diverse staff at all levels.
• Excellent communication skills both written and verbal: ability to articulate messages to a variety of audiences and all organisational levels, including executive level.
• Outstanding planning and organisation skills along with outstanding levels of productivity in terms of attention to detail, accuracy, time management and speed.
• Demonstrated ability to work autonomously, own tasks/deadlines, take accountability for delivering quality outcomes, manage priorities, and adapt to moving timeframes.

Desirable:

• Exposure to tertiary education sector.
• Experience in OCM delivery for technology/innovation projects.
• People management skills, including experience in coaching other staff.

Qualifications

Bachelor's degree in commerce, Business, or Organisational Psychology o Post Graduate qualifications in a discipline of Commerce, Business, or Organisational Psychology. o Prosci© certification, PCI, Change Management Institute© Master Level accreditation or equivalent Organisation Management Change qualification

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

The Operations Portfolio enables an integrated, enterprise-wide delivery for the best practice student and staff experience. The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.

The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.

The Information Technology Services (ITS) function provides RMIT University with current and emerging Technology systems and services. Our vision of “unleashing technologies to enable great experiences for RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery empowering the advancement of the University’s commitment to advancing Lifelong Learners.

To Apply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact Marcus Logan via email marcus.logan@rmit.edu.au.

Position Description

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.

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Applications Close:

6 June 2026 11.59 pm